Back in the 50's and 60's IH had a warehouse for parts in the Twin Cities. They sent trucks out right at the end of the business day to have that days orders with in stock parts there in the morning. Drivers had keys to put the parts inside and went on their route. Then the bean counters at IH figured they could do away with some routes, drivers and trucks by shutting the small dealers in small towns down. By the early 70's this was in motion. What was left was mostly in the county seats. Lot of guys around here went JD after that because "their " dealer had been shut down. But when the dealers, much like modern auto parts stores, were getting parts in overnight Tues through Sat it helped sell equipment. So while IH was profitable the bean counters and the CEO were making decisions that had a negative impact on future sales. I worked for a farmer in 73 whose 2 older brothers both worked for IH. One in a small dealership as a partsman and the other a route driver out of the Twin cities. I got this story from both of them. When the ones job in parts went away he was hired by a JD dealer, the other was one of the route drivers that was cut. I don't know what happened to him. My former boss went to all JD stuff over the next several years.
Service after the sale, both in repair and in parts can make or break a dealer. Here we went from a great AGCO dealership to now nothing because of the new owners. All they wanted to do was sell new equipment. So a lot of the farmers bought new equipment, JD and CaseIH. Now Agco is 60 miles or so while JD and CaseIH/NH is 25.
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Today's Featured Article - Field Modifications (Sins of the Farmer) - by Staff. Picture a new Chevrolet driving down the street without it's grill, right fender and trunk lid. Imagine a crude hole made in the hood to accommodate a new taller air cleaner, the fender wells cut away to make way for larger tires, and half of a sliding glass door used to replace the windshield. Top that off with an old set of '36 Ford headlight shells bolted to the hood. Pretty unlikely for a car... but for a tractor, this is pretty normal. It seems that more often than not they a
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