Posted by rrlund on July 12, 2016 at 16:47:27 from (162.250.24.107):
I found out something the hard way about Agco parts last week. I wonder if this is what's happening with the dealer that takes two days or more to get parts for you? I never ordered any to come in to the old dealership where I was dealing. If they didn't have something in stock so I could pick it up,I had it drop shipped. They lost their contract last fall because the owner died. I've been doing business with the new dealership fairly close to home,in fact,the nearest dealer to me of any brand. I'd gotten a few things this spring and had them drop shipped,but last Tuesday I called them to see about a throw out bearing,pilot bearing and two different O-rings. They had one o-ring,but said they would order the rest. I told them I'd be going by there Thursday and would pick them up,so just get them in there. I wanted to do as much business in person as possible anyway so they can learn to put a face with a name. The guy told me it might be Friday before they got there. I stopped in Thursday and they weren't there. I talked to the same guy who I'd talked to on the phone. I called Friday and got the parts manager. He asked if the other guy explained to me that when I asked them to get it in there,that they put it on a stock order and stock orders didn't go in until they had $500 in orders. He said it's slow right now,so they didn't get $500 until that morning,so it just went in. Said it would be Tuesday or Wednesday this week unless I wanted him to reorder it separate,in which case it would be Monday.
I told him I needed it now,so he was great about finding the parts. The dealer where I'd bought the tractor I was working on had all of them,so I went and got them. I told the parts manager over the phone to go ahead and cancel my order since I was going to the other dealer to pick them up,but he said they were common parts,so they'd let them come in and put them in stock. He said they'd call me and let me know when they came in,and I could just ignore the call if I still didn't want them. They kept their word and called me today. Ironically,about 45 minutes after I drove by there.
I just wonder if that's what the dealer you try to deal with is doing? Putting things on a stock order so it's not going out right away. I'm still getting things next day from them when I have them drop shipped.
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Today's Featured Article - The Nuts and Bolts of Fasteners - Part 2 - by Curtis Von Fange. In our previous article we discussed capscrews, bolts, and nuts along with their relative hardness and thread sizes. In this segment we will finish up on our fasteners and then work with ways to keep them from loosening up in the field. Capscrews, bolts and nuts are not the only means of holding two parts together. When dealing with thinner metals like sheet tin, a long bolt and
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