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Tractor Talk Discussion Board

Re: I miss Farm and Fleet


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Posted by thejdman01 on August 24, 2006 at 15:42:12 from (205.188.117.14):

In Reply to: I miss Farm and Fleet posted by John S-B on August 24, 2006 at 07:38:56:

I had a store manager put it to me this way once, very honest but very sad. The store manager said theat everything is a day or week away. I can have it here in a day or at most mondy on the truck shippment that comes weekly. The internet and chinse products have made competition very stiff esp with some websites offering free shipping. Therefore, profit margins on some items are only a few cents. If you have a lot of stock and dont sell the product, the store doesnt look very profitable and you have all this money tied up in stock. Instead, a customer walks intells us what he wants we order it, he picks it up and pays for it we have our mooney right away and no money tied up in stock. Let the supplier sit on the merchandice instead of the store. Many managers are paid on profitability and dont give 2 hoots about customer satisfaction or customer happiness. And the world ahs gotton so small, most parts are only a day a way, seems anytime i go get parts they dont have it but will have it by 3pm tomorrow. I know the transam autoparts store i buy truck parts at run to chicago everday at noon and chances are their supplier has it or will have it by the next day. If a company stocks up on say 100 rain caps and only sells 50 he has a lot of money on stock but of an item he may only make a few scents profit on each sale. It is easier to say sorry were sold out order one and say next time your in town itll be here, its not right but the way of the world forget the customer lets make money


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