Your post reminded me of another customer service.
I moved into another home and several of the BLUME cabinet hinges had broken closure springs. I contacted www.usacabinethardware.com to order replacements at a cost of app. $3.50 each.
usacabinet gave me a web address for Blume and said they had a lifetime warranty! I emailed them with the problem, they replied that I need to send ONE defective hinge and the number of hinges I need.
I did this with a request of 15 hinges and they sent me TWENTY!
TWO Reputable venders usacabinethardware and Blume---Needless to say, I will use them for any future needs!!
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Today's Featured Article - Women and Tractors - More Views From the Farmer's Wife - by Teri Burkholder. The top ten reasons why the judges wouldn't let you participate in the stock antique tractor pull: Hey, this is stock! It came with that V8 in it! That "R" on my tires stands for "really old" not radial! Blue gas? We thought it was a pretty color! What wire hooked to my throttle?
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