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Re: OT Rant Customer Service


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Posted by Mike Aylward on November 30, 2011 at 14:01:08 from (216.145.134.145):

In Reply to: OT Rant Customer Service posted by John T on November 30, 2011 at 13:20:33:

I know how you feel, John. I once went in to a local farm store and wasn't waited on or even acknowledged for about 15 minutes. I used to work at the same store and if someone came in I would say hello to them and offer to help them before they took ten steps in the store. After I had been in the store those 15 minutes and not finding what I was looking for I went up to the front and told the manager "I was back there for over 15 minutes and nobody waited on me or even said hello. The only way anyone here would have known I was even there is if I had died and started to stink". I told him I didn't have to come into that store. His eyes got really big and the next time I went in the store they about tripped over each other to wait on me, which really steamed me then because it seemed "put on". Now it's like it used to be there...nobody seems to notice or care. Many complain about it. And another thing that really bothers me is when they take my money they don't say "please" OR "thank you". I don't OWE them my business and I at least like to be thanked for it. Sure, it's old school. But that is NOT a bad thing. Mike


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