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Re: OT- Appliance repair


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Posted by Mike (WA) on January 20, 2011 at 09:38:00 from (69.10.196.7):

In Reply to: Re: OT- Appliance repair posted by gun guru on January 19, 2011 at 13:36:07:

Well, this is the last local appliance store around- Have dealt with them for 30 years or more- always there when you need them, will come out in the middle of the night if need be, the owner would deliver stuff himself in an emergency. I don't begrudge them making a few bucks once in awhile- they have pulled my chestnuts out of the fire on more than one occasion.

I was thanking the owner profusely one time for service above and beyond the call of duty, and he told me he decided years ago that his business model would be to give the same service his wife would have demanded of him. "You're lucky", he said. "She's a hard woman."

I really don't like the "phone company" attitude that the big outfits have- "we'll be there between 8 and 5 someday- go home and wait." I don't mind helping keep these local guys going. Besides, I went to school with the electronics tech, and if they closed down, where's he gonna find another job?


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