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Surprisingly good service!


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Posted by Don-Wi on April 16, 2010 at 19:54:56 from (75.207.108.197):

I went to the local JD lawn & garden dealer (Reisterer & Schnell) who does L&G, and only L&G tools. I picked up a small clip for Dad that holds the side panels on his 425. I'm using it this year until I can afford to buy a large enough one for myself, as I've got over 2 acres to cut and a 36" home cheapo model just won;t do it for me.

I asked about new blades and wheels for the deck, and they had everything in stock, the guy was fairly knowledgable and was great help. I even asked him a few questions on the Stihl trimmers as they carry Stihl power equipment as well. Took me right over to the wall they were on, explained a few of the differences and options, and left it at that. Didn't push to make a sale, and was genuinely helpful.

I spent just under $200, but now the tractor cuts like new again and doesn't scalp the lawn anymore that it's been fixed up a little bit.

Haven't been to JD dealers much as we only have a 495A planter, Van Brunt grain drill, and a small disk that's JD, other than the lawn tractor. Can't say we need JD support all to often, but I may be tempted to stop there more often for parts for the 425, or to possibly even buy a new rider for myself.

Hard to find good help anymore, but this one was definately helpful.

Donovan from Wisconsin


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