Posted by john in la on June 18, 2023 at 20:12:47 from (97.80.68.11):
Are Harbor Freight local stores company owned or are they independent small business owners?????? I always believed they were company owned but I am beginning to question that.
I need to replace my dump trailer that I pull behind my mower. Harbor freight is usually pretty good about keeping things they sell in stock; Their trailer is half the price of others; It is decent quality that last years; and today they have 20 percent off. Online it says the store 50 miles from me has one in stock but the store 15 miles from me does not. No problem I do not need it today so I will just order in store for free in store pickup. I get to the store and they have this slot with a picture and take this paper to register. So I go to register and say I want to order this item. Guy looks it up and says we do not stock this item any longer. I say OK I did say I wanted to order it. Then he turns the screen toward me to show the expected delivery date of 10/15 four months away. So I can drive 35 miles to the next store and get it today; or I can stand right here and order it on my phone and get it delivered to my house in 5 to 7 days; But you can not get it for 4 months.
Needless to say I ordered it online and paid the $20 shipping to my house.
So this now has me wondering if this store is independently owned and the quality of service difference between other stores is because of that.
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