Long-time Verizon customers here. Every time we've had any complaint, they have been amazing! We recently upgraded to the unlimited data plan, which was only $4 and change more than what we were paying for 6gig/month. On this new unlimited plan, we can use both devices as a hotspot for 10gig/month at 4G, which is a total of 20gig/month at 4G. For the smart phones themselves, they can get 22gig/month of 4G on this plan when not in hotspot mode. I don't know if that is in addition to the 10gig hotspot use or if there is an overall 22gig/month cap per device at 4G speeds. After those limits, our speed is reduced to 3G, which is considerably slower. Our normal 4G speed is slower than most people's 3G speeds! Of course, that's because our nearest Verizon tower is 30 miles away, so we "shouldn't" have any service in the first place. However, a new government repeater tower went up a few years ago, yet gets little use from emergency services. Therefore, as tax dollars paid for the repeater tower, its abilities are opened up to the general public. Still, that tower is 8 miles away, and the smart phone sometimes cannot make a good signal with the tower due to trees. And that's it for us - there are NO other cellular towers in our area!
So even knowing that they have no competition here, and even when I mention we live too far out to get a land line phone, they have provided excellent service. Yes, have gotten a bad representative now and then, but the next one always makes up for any hassle incurred.
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Today's Featured Article - Women and Tractors - More Views From the Farmer's Wife - by Teri Burkholder. The top ten reasons why the judges wouldn't let you participate in the stock antique tractor pull: Hey, this is stock! It came with that V8 in it! That "R" on my tires stands for "really old" not radial! Blue gas? We thought it was a pretty color! What wire hooked to my throttle?
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