Posted by JML755 on December 28, 2016 at 11:37:07 from (97.78.165.130):
Had a funny experience at a Ford dealer last week. I recently bought a '04 F150 that only came with 1 key. Bought a couple of key fobs online (for $10) and programmed them myself. No sweat. Was going to get a 2nd key cut locally but found that the online place had an integral key/fob for the truck for $20 which I ordered. Since I only had 1 key the online supplier instructions said I needed to go to a locksmith/dealer to get the 2nd one done. Called 1 locksmith, quoted $ 180. Called the nearest Ford dealer: $60. Bingo. Headed over there, no other customers in the service bay. First, they said it was not a key for an '04 as Ford only had the separate key and fob back then. Explained that this was aftermarket and guaranteed to work on the '04. They were skeptical. I told them to just cut the key and program it and I'll take the risk of $60 if it didn't work. Service guy said, let's see if I can program the FOB portion first. He went over to the truck and spent about 5 minutes screwing around with it. I walked over and he said "I can't get even get it into programming mode". I asked if he cycled the key 8 times like the manual says. He said "yup, several times". He did it again and I thought I counted 9 cycles and it didn't go into program mode. He said "see?". I said do it it again. This time, I counted every cycle explicitly. He did it 9 times. Again, he said, "see? somethings wrong with the truck". I told him he did it 9 times, not 8. He said "huh?" This time I counted out loud and he stopped when I hit "8". Lo and behold the locks cycled and it went into program mode. :roll: "Doh!"
Went back to the desk and another guy came over to look at the new key. They stacked them against each other and said "it's too long". I said that doesn't matter. The "working" portion of the key is the same. They scrunched their noses up, looked again and agreed. They then inspected it from every angle. I again told them that the new key was an exact fit for the '04 model but they remained skeptical of an aftermarket part. :shock: Kept saying "the last time we tried this, it didn't work". They said it would be at least an hour so I walked over to a shopping center to kill the time. Got a call about an hour later from the service guy: "We'll cut the key but it's got a different transmitter in it (???) and if the programming doesn't take, we'll have reset the system and your original key won't work either so we'll need to recut a third key." How much for that? I asked. "$20". :lol: I told them, go ahead, I'll take that risk.
5 minutes later, I got a call from their cashier: "Your truck is ready." I'm sure they were just protecting themselves as they regularly work with demanding surly customers, but I was very upfront with them that this was a reputable online supplier of aftermarket keys/fobs with hundreds of positive reviews and that their keys work perfectly, as advertised, or they wouldn't be in business. They seemed dumbfounded that anyone but Ford could make a "smart" key that would work in a Ford truck. In any case, the new key worked perfectly and I've ordered another as a backup (which I'll now be able to program myself, as I have 2 working keys).
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