Posted by The tractor vet on December 02, 2015 at 06:35:57 from (104.179.81.68):
In Reply to: Dealer Service Lowdow posted by Sprint 6 on December 02, 2015 at 05:32:09:
Yep. been that way since the dawn of time . I remember when i was wrench twisten labor rate to the customer was 7.50 and hour on the flat rate and we got half , warranty was six bucks . Then it jumped to 10 for the customer and 9 on warranty . And it was tough to make flat rate . Myself i did a little better as i only worked on performance cars and heavy trucks and that rate was higher . Then there was the fact that ya never stopped having to buy new tools . If you were really good your home phone never stopped ringing with offers to go to another dealership with all kinds of offers . Then there was the home work the schools and with me having to be at every drag race with the dealerships cars the late nights at the dealership getting ready for the next race . Then there was the waiting on parts to fix what you were working on that may not come for a week or more . That job did not get paid for till it was out the door. A poorly run parts dept will run a good man out the door if he is always waiting on parts. That is why i left . Then the next move in the auto bizz was i moved up the food chain in the car dealerships as a parts manager . Sort put me more in the drivers seat to help the guys out on the line get them in and get them out with the parts they needed when they needed them . I ran one of the best parts dept. around . The only this that i did not carry a lot of was body moldings but had the hard parts to keep even the body shop moving while i got the odd ball stuff with in three days. Now today i do not think that there are any real mechanics or tech out there . As if there scan tool does not tell them what is wrong they can't fix it , lets just swap part till we hit it .
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