Well, I agree with you... the Better Business Bureau should be called the Better Business Club since they pay a membership fee to belong to it. I was a bit surprised and dismayed to learn that fact, back when we had an issue with newly installed windows.
So I'm not sure if it was the threat of us going to the BBB or the threat of involving our attorney that got the contractor's attention post-haste -- or the fact that I called and sent a letter to the corporate headquarters... but the contractor did resolve the problem ASAP after receiving my certified letter (which contained all relevant info to the problem, along dates/times and names of persons I dealt with throughout the process).
I'm not a good person to try to rook... I'll raise cane and put a chunk under it.
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Today's Featured Article - Women and Tractors - More Views From the Farmer's Wife - by Teri Burkholder. The top ten reasons why the judges wouldn't let you participate in the stock antique tractor pull: Hey, this is stock! It came with that V8 in it! That "R" on my tires stands for "really old" not radial! Blue gas? We thought it was a pretty color! What wire hooked to my throttle?
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