Posted by NCWayne on April 04, 2014 at 23:19:02 from (173.188.169.54):
Got home from out of town a couple of weeks ago to find that the gas man had stopped by and filled my propane tank from 40% back up to more than 80%, while I was gone. They then sent me a bill for nearly $600. I had told them about 3 years ago that I was no longer using the tank for heat and that the tank never needed to be filled more than maybe 50% as all I used it for now was drying clothes and cooking.
That said, I"ve been waiting on nearly $8000 worth of billed invoices to come in, and some are late, so I"ll admit I am running a bit behind getting unexpected crap like this paid on time. Thing is it has never been a problem before with the gas company, so don"t know why it is now. Problem, ((well not anymore...LOL))) is that I got home Friday evening to find a note on my door telling me that my propane has been "disconnected". Further if I want it hooked back up I"ll have to pay them right at $120, that it might take 3 days for them to get around to it, after they get paid, and it will also have to be during the week. In other words, "we unhooked it on Friday so you"ll do without over the weekend, and it might take even longer for us to hook it back up...even if your a good boy and pay us on Monday.....so, we"ve really screwed you."
Here"s what really pi$$es me off. The 40%, or nearly 100 gallons in the tank when they put in more, has been paid for for quite a while. In fact we"ve used less than 20% in well over a year, maybe closer to two, since the last time the gas guy stopped by to add some. Now they think they have a right to keep from me the gas I have already paid for, all because I didn"t pay for product I didn"t tell them to put in, and further had explicitly told them not to put in.
Now I can understand them sending a truck back out and drawing the product they had put in back out, because they haven"t been paid for it yet....and I would have no problem with that....Thing is for them to "disconnect" and "deny access" to product I have already paid for, that did nothing but make me mad. Needless to say you don"t want to mess with a mechanic. It took me all of 5 minutes to find the right size easy out and get their little "tamperproof" piece of crap out of the valve, and hook the regular back up....So, who"s getting the last laugh now???
Monday morning I plan to put a locked chain between the tank and the tree it sets beside, as well as one on the tank valve cover. Then I"m going to take their little "tamper proof" plug down to their office and give it back to them. For the grand finally I"m going to tell them that since they can"t follow the simple instructions I had given them several years ago, and that since they thought it was such a good idea to keep me from using product I had already paid for.....and especially since they did it in such a way that they thought would "scare" and "inconvenience" me the most, that they can come get their tank..., oh, and that I will gladly unlock it from the tree and let them have it back when I get a check for the 40% of product that was in it, before the fill, that I had paid for a long time ago.....
Do you think I would be pushing it to tell them that they can kiss my a$$ on ever seeing the $120 reconnect fee, but that I will gladly disconnect it for them for free, and let them have their tank back.... after I get my check for the gas I in it that I have already paid for?????? LOL
Can"t wait for Monday...or should I let them stew for a year of two until I use up my 40%......decisions, decisions....LOL
In the end, what would you guys do when a company did their best to screw you over like this. Oh, before you respond, let me tell you this. They let my Mom run out over the winter. The delivery guy saw the For Sale sign in the yard and decided that since the place was for sale that he didn"t need to fill the tank...and dispatch told him that it was OK.....never a thought given that there was a 65 year old woman in the house alone, without heat, because of his stupidity. Then, after she called and raised he!!, and they finally got the tank filled, they wanted to charger her some exorbitant amount to come out and relight the pilot light on the water heater, etc. Funny how they can NOT fill a tank they are supposed to, but CAN fill a tank they aren"t supposed to....and then want to charge a huge price to so something that takes all of 2 minutes...and wouldn"t need to be done were it not for their ignorance......
In the end I look at it like this. I"ve now got a 30KW diesel generator for backup power, so when it comes time to replace our burned out gas pack, and the gas drier that"s decided to become problematic, and eventually the stove/oven too.....I"m going with all electric this time.......Til then I can get a tank big enough to fire the stove and dryer for awhile, keep it filled myself at one of the local places that fill tanks, and the gas company can "kiss my gas"... LOL
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