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Re: Body shop saga continues


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Posted by Goose on February 20, 2014 at 15:58:16 from (70.198.1.183):

In Reply to: Body shop saga continues posted by rrlund on February 20, 2014 at 15:31:30:

That's why it's desirable to avoid State Farm.

Night before last, a fellow backed into my wife's Chrysler T&C while it was parked. I got two estimates yesterday morning, one for $1900 and one for $1500. The difference was between replacing a "cladding" trim piece on the driver's door with new as opposed to refinishing and reinstalling the original.

We have American Family insurance, and the other guy has Farm Bureau. A Farm Bureau Adjuster looked at the van yesterday and took photos. He called me this morning, discussed it, and said he would put a check in the mail for the $1500 estimate today yet. Done deal.

I could fix it myself if I wanted to, but I'm going to bow out. I dislike working on minivans and I have plenty of other work to do.

Both of the estimates came from shops that were friendly competitors when I had a shop. The owner of one of them and I got to talking yesterday morning and we decided that as much as we hate to admit it, for collision repair the days of the small independent body shops are numbered. The insurance companies are taking over more and more with their own shops, to the detriment of the industry.

The insurance companies are taking the competition out of the repairs, and competition is what results in top notch work.


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