If they didn't have approval to buy on your friends account, it's theft, plain and simple! They can plead ignorance but $16,000, they had to know it was wrong. It's no different than someone using your debit/credit card without your permission. I think the seller has some responsibility too, especially if your friend is a regular customer. A lot places won't take credit cards over the phone because of theft. There are rare occasions when a customer tries to pull a scam to get out of paying for something. Most everything is done on a computer now a days and it's common for a message to come up that says only certain people can sign for orders on a specific account or certain people can no longer sign. Another thing that's common is people come in to buy something for themselves and want the discount the company they work for gets. Sure, just get a P.O. from the company and no problem. 9 1/2 times out of 10, they don't even know the phone number or who to even ask for a P.O. If the company really wanted to help you, they'd buy it at their discount and then sell it to you at their cost.
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Today's Featured Article - Third Brush Generators - by Chris Pratt. While I love straightening sheet metal, cleaning, and painting old tractors, I use every excuse to avoid working on the on the electrics. I find the whole process sheer mystery. I have picked up and attempted to read every auto and farm electrics book with no improvement in the situation. They all seem to start with a chapter entitled "Theory of Electricity". After a few paragraphs I usually close the book and go back to banging out dents. A good friend and I were recently discussing our tractor electrical systems when he stated "I figure it all comes back to applying Ohms Law". At this point
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