Ok, rant all you want, I'm not perfect and I've never claimed to be, and never expect to be. That said if I am called to look at a job and expect the customer to order a part for me, I am going to insure that they order the right part. Seriously, if I came to work on your machine and told you I needed parts before I could come back and work on it, aren't you going to ask what part? Actually you shouldn't have to ask because I am going to tell you what parts you need to order for me to do the job. As it stands lately I've usually got around a months worth of work lined up, not including any emergencies that should arise. As such I can't afford taking my time to go to a job, expecting parts to be there for me, only to find that there are no parts there because I forgot to tell you to order them. If I did that to you would you want to pay me for my wasted time because I didn't tell you what parts I needed? If you want to pay m someone to be incompetence then you would be a first as I know of none of my customers that feel that way.
That said, it took me longer to drive to the job and back, than it did to do what needed to be done. I got the seal changed, and low and behold when I checked the drive line the guy told them was bad I found absolutely nothing wrong. Again, if someone told you that your machine was broken and that they would fix it for you for x amount, and you looked at it and discovered that they had lied to you how would you feel? Once again if you would willingly let someone s-c- r-e-w you over and repair a part that wan't brokem, your a first.
Ultimately I'll say this. The customers I work for call me because I've been working on machines of all types since I was old enough to hold a wrench and help my Dad. As such I typically know what I'm doing. I will admit there are times I get into a situation where I don't know, BUT I KNOW ENOUGH TO ASK SOMEONE ELSE THAT DOES, or I outright tell the customer that what they need is beyond the scope of what I have the tools to do, or whatever. Too I do not cheat my customers. If something can be resused fine, if not then I tell them they need a new one and give them the choice as to wether to buy it or not. For my larger customers I routinely call and order thousands of dollars worth of parts, on their account, without having to call to get permission. I can do this because they trust me to keep their machines in working order so they can make a living. If I wasn't able to earn my customers trust like I have, then I wouldn't be able to make a living myself.
So, if you don;'t want to call someone that knows what they are doing, someone who won't cheat you on the repair, and someone who will actually show up and repair your machine when they say they will, then you really don't want to call me, and I really won't miss the work because 99.99999999% of the rest of the equipment owners I know will already be keeping me busy anyway.
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