Re: Easy Care Extended Warranty ...ain't being so ea

Posted by wisbaker on March 08, 2012 at 20:34:34 from (207.118.149.56):

In Reply to: posted by 641Dave on March 08, 2012 at 08:11:59:

I enjoy the discussion of the lack of ethics in
the automotive business. There is a reason for it
and a lot of it resides in the person looking at
you when you look at a mirror. The first thing
they teach you when you want to sell cars "if they
ain't lying they ain't buying". Air conditioner
units have a 40%failure rate between the time I
took the car in trade and drove it to the used car
receiving line 30 minutes later. Between the
squeeze put on the dealers by the manufacturer,
the customer wanting everything for nothing it is
a wonder it is not worse- yes I know that's not a
valid excuse, but quite frankly if we go to buy a
car and we tolerate the lying and cheating so we
can get another $50 off we get what we deserve.
Yes some dealers will pull some stuff that is
illegal, I worked at one that didn't have the best
reputation but I also saw times where the customer
expected something to be fixed that was not under
warranty I saw our service manager knock 40 to 50%
off the bill so the repair cost was the same as
the "deductible" and bill the customer for the
deductible, and they still complain. I've also
seen Ford not wanting to cover electrical parts
they felt weren't bad, but they couldn't explain
why the problem went away when the part was
changed, I also saw arc welders hooked to ignition
modules, then they tested bad (100%of the time)
and Ford would pay. Last thing to consider when I
bought my pickup truck both the Green Bay Packers
and the state of Wisconsin made more on the
transaction then the dealer did (sales tax). But
so much of the auto industry is volume related and
if they don't make the volume they loose large
amounts of money the dealer and the manufacturer.

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