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Service call from He!! today!!! Long rant!!!


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Posted by JDseller on February 06, 2012 at 18:48:55 from (208.126.196.144):

I have this one dairy guy that I do his repair work on his JD equipment. He can tear up an anvil with a tooth pick. He has a JD 4450 MFWD tractor with a JD 285 loader on it. This tractor has over 19,000 hours. They load every bit of feed on the farm with it. There is not one straight piece of sheet metal left on it. It has 20.8 x 38 rice tires on it. He put them on it last year so he would not get stuck feeding his dry cows in the "pasture/mud hole".

I just overhauled every hydraulic component on it this last fall. His hired hand ( Meth head) filled the hydraulics up with diesel fuel. They have some IH 86 series that do have the fuel fill in the back. They just drained the oil/fuel mix back down to the full mark and ran it. I do mean ran it until it would not pull itself in any gear over 3rd on a 15 sp. PS. They used it for two weeks after it started slipping in the higher gears. Then the college educated Ag major son told them to just drain it an go to town and get Lucas automatic transmission repair fluid and put it in and refill it with the drained out oil/fuel. It did make it move for another day. Then it eat the planetary in the PS and split the transmission case. I had to replace every bearing in the entire rear end and transmission. Plus the transmission case. The Lucas stuff made all of the clutch facings come off of the metal backings. So the PS clutch packs where shot. The PTO clutch and the brakes too. They also had pulled the transmission filter out, as it was plugging every few hours, and ran it that way for a while. So they pumped junk into everything on the whole tractor. I had to rebuild the steering valve, three point vales, SCV valves. Every thing that gets hydraulic oil had to be rebuilt and cleaned out. I worked on this tractor for three weeks solid. The total bill for parts and labor was over 20K. I tried to get him to scrap it and go find another tractor but he likes this one. Argggggg!!!

I told him the starter was bad then. It had a dead spot in it. He told me that they would change it themselves. This tractor has a loader, oversize tires and front fenders on it. Changing the starter is a real joy.

Guess who called me a t 6:00 am this morning??? You got it. The starter had went out on it. HE was feeding the dry cows last night and he killed the tractor in a gate. It would not restart. So rather than call me last night at 5:30 pm and letting me know I needed to get it fixed before they could feed all of the cattle today he waits and calls me this morning. He needs it fixed ASAP!!!!!

I round up a good starter that I had rebuilt and anything else I could think of that might cause it not to crank. When I get there the son tells me he had tried to get the starter off last night but could not get it off. Remember this is the AG major. ( I just say it like this because the boy's Mom can't talk for two minutes without throwing in that her son is an "Ag Major" and smartest man in the county. Just ask her. LMAO) Any way, he tells me he could not get it off and had broken some things trying. ???? What can you break taking a starter off??? If any of you have ever taken a JD starter off, anything from 1960 to 1992, you know you need a special end wrench called a JD STARTER wrench or a good crow's foot wrench to get the back nut off behind the starter. Not this lad, he had taken a big hammer and broken the solenoid off the starter so he could get to the back bolt. He also had two high quality end wrenches made in China he was using on the back nut. SOOOOO he rounded it completely off. This is what I got to start on.

Another thing that made this even more fun was the mud hole it was setting in. They could not get close with any other tractor to pull it out of the mud. They had tried but had gotten two different MFWD tractors stuck trying. This mud hole was so deep it was over the top of my knee high rubber boots. We scattered five bales of straw just so I had something to stand on. This mud hole/tractor was 1000 feet from where we could get with anything else. So I had to carry in all of the tools I needed to do the repairs with.

I could not get anything to bite on the back nut he had rounded off. I did not have enough room to grind it off or even cut it with a chisel. So after fighting it for over an hour I walked back to my service truck and got my portable torch set. I then cut the nut off. I was able to get the other bolts to come out. Then more fun. When the starter had quit it becuase it had broken the nose that sticks back into the bell housing. The pieces had fell down into the clutch housing. So I get to walk back to the truck and get my scope to look down in the housing while taking a flexible magnet to fish the pieces out. Then I had to remove the stud that had the back nut on it as he had bent it hitting it with a punch.

I installed the starter. Then found out the starter switch was bad and making the starter run all of the time. That is what had happened to the old starter. So I got to replace that and I installed a relay to power the crank circuit on the starter solenoid.

Tractor running again by 10:00 am this morning.

The ONLY reason I do any work for this guy is that he NEVER argues about the bill. He just pays what I bill him. I try to be fair but when everything takes much longer because of manure/dirt/abuse I have to charge more. The two local JD dealers refuse to work on his stuff anymore. They don't want the mess in their shops.

This customer is a good livestock man. He has a good rolling herd average. He even laughs at how rough they are on equipment.

After all of this I helped my brother run 250 steers through the chute this afternoon. Shots and implants. I am one whipped puppy tonight. LOL I am so sore from walking in the mud that I can't go to sleep. So just thought I would share my "service call" with you.


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