This guy thought he wouldn"t be charged for time and mileage for a 90 mile round trip?! Where"s he from? Mars!
Those are "usual and customary charges" that any mobile equipment repair business has to charge especially wih gas at $3 +per gallon. I had some work done on the wife"s washing machine and they charge those kind of fees. No one in this business today can afford to eat those charges or they have to bury them in the hourly rate. Dealers charge for pickup and delivery so that"s nothing new. If i do any custom work with our tractor, my time starts when I turn the key to start up at my place and stops when i"m back home with the tractor. I wouldn"t loose a minutes sleep over this issue. You can call the customer and calmly explain to him your cost structure and point out that your hourly "shop rate" is less than a dealer. Tell him you"re sorry if there was a misunderstanding but travel time and mileage are standard charges in this business. If his nose is out of joint over this then you"re better not having to deal with him in the future.
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Today's Featured Article - The Rescue of a Fordson F - by Anthony West. Introduction I live in the UK and have for many years restored Fordson tractors (in the main model N's). I have also restored and shown model F's, E 27N's, Field Marshall Series 2, David Brown Cropmasters and the old rey Fergeson T 20. At one time I had seven restored examples which were shown and used in ploughing matches. As most restorers, I have a number of war stories I can relate on a range of topics that may help other like minded and interested people. Perhaps my first p
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