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Re: O/T: laptop sound problem


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Posted by Mark - IN. on December 21, 2011 at 19:39:15 from (67.163.72.186):

In Reply to: O/T: laptop sound problem posted by MeAnthony on December 21, 2011 at 18:25:47:

If I have this correct, your problem began AFTER you updated the sound driver? Can you roll back the driver? Something else you might try if you have a restore CD that contains the drivers, would be to delete the driver and then try to locate the driver from the CD, whic may not work if the drivers are compressed...so try to search the CD for drivers first. You would certainly hate to end up rebuilding your computer and losing documents because you inserted the restore CD and said YES when you should not have, because once it asks if you are sure and you say YES and it starts, too late to stop. If you can't do that, as much as I don't care for HP, I will give their websight credit for being pretty good at driver downloads. I don't know if they still do, but there was a time when they could detect your hardware and tell you what came loaded with it, take you to it, and go right down the list of original drivers and download. They also used to be pretty good about locating the model of machine by serial number, then once there, same thing, the original drivers and downloads listed. Who knows, maybe you downloaded a newer driver that won't work with the older chipset or something. Once HP and Compaq merged, bad got worse.

One thing that HP was bad about when it came to loading drivers, sometimes there are specific orders that drivers need to be loaded in, dependencies, and HP often failed to mention that, causing other problems down the line. I don't think that you will find anywhere at the HP website a driver install order, and it can matter. For the record, I don't own an HP, although I have customers that use them for 9-1-1 dispatching positions. The towers seem to be ok. A year or two ago, I bought a new HP laptop loaded with Windows 7. That lasted about a week until I gave it away. It was either that, or go crazy and commit suicide to put me out of my misery, so I gve it to someone that I didnt like. They thought I was being nice to them, but I was doing myself a favor and being evil at the same time.

There was a pretty good HP users website that might be helpful, especiall for driver install orders.

Good luck.

Mark


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