You are reading more into my response than was intended. What I have posted is that companies have a policy of compliance because that is in their best interest. I mentioned that the clerk may have caused the situation to escalate to firing by attempting to defend himself (which no where did I say he was not personally entitled to do so). When looking at policies like caused this man to get fired you need to look at the whole entire picture and what could happen.
Imagine this: Two masked armed assailants walk into a pharmacy. They hold the employees at gunpoint demanding prescription narcotics...
ending 1. When one of the assailants points his weapon at the pharmacist and demands the narcotics the pharmacist, as calmly as possible, gives the assailant what he demands. The assailants leave the store.
ending 2. When one of the assailants points his weapon at the pharmacist, the pharmacist, knowing his right to self defense pulls out his personal weapon. The situation has now escalated and the assailant fires or attempts to fire at the pharmacist who returns fire. In the gunfight (which is perfectly legal) an innocent bystander (let's make it a 6 year old girl there with her grandmother just for effect) is shot and killed (and it doesn't matter by whom).
A company would rather have 1000 of ending 1 than a single ending 2. It is for that reason they have policies like the one this employee broke. In this particular case no one was hurt and I think everyone is thankful for that. However you cannot base policy on the outcome of what happened. "Community mourns after 6 year old dies during gunfight between robber and Walgreen's employee" is not a headline the company ever wants to see. Ever.
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