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Re: Shop management question please answer.


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Posted by Buzzman72 on August 13, 2011 at 20:35:29 from (74.129.195.67):

In Reply to: Shop management question please answer. posted by Sunny 5 acres on August 13, 2011 at 20:20:51:

I've worked in auto dealerships where they claim to want your input on how to improve the efficiency of the processes [I believe the Deming model calls it "continuous improvement"], and then when you do speak up, you suffer retribution up to, and sometimes including, firing. I was fired from one job for filling out an "anonymous" employee survey truthfully...and that happened to another friend of mine at another dealership over 50 miles away.

So my advice is, keep your mouth shut, if they ask for any suggestions to improve processes, tell them,"I don't have any," and then continue to do your job to the best of your ability...and don't forget to KEEP YOUR MOUTH SHUT.

Apparently, if they REALLY wanted your input, they'd have made YOU a manager and given you a means to submit a proposal higher up the food chain and then have it either approved or turned down. Since they didn't do that, you're to do your work with plenty of vim and vigor; otherwise you might be replaced by some other....fortunate soul.

And don't EVER criticize the management, unless you WANT to be looking for another job. If they tell you that a turd smells like a rose, then you tell 'em YESSIR...because your manager may just have some roses that smell like crap.


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