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Tractor Talk Discussion Forum

OT.... Collecting debts.....

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Davis In SC

07-28-2005 19:45:47




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I am curious if others in various businesses are having as much trouble collecting money as I am...? This year I have spent more time trying to collect money, than I have spent in the shop... Some of my customers are major corporations, they say they just do not have the money to pay their bills..... Some of these bills are a year old... I know the finance depts. are always trying to play games... pay right before you take legal action, etc, but the clerk-level workers that I deal with confide in me & tell me that they are not paying any bills ... Are these big companies in that bad of shape, or are they just using the little guy ???

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Dixieland

07-30-2005 14:29:38




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
It must be a disease. When I enquire about payment for services rendered there is always a different excuse or they pass the buck. One customer always made it a point to be out of town when payment was due and would not communicate. I have waited as long as a year to collect and without interest.
I am fed up with these deadbeats and told them to find someone else to screw.
The first rule in business should be, if you don't pay your bills, you are out of business.
Wish I could have a better attitude but my plow has been cleaned too many times.
Good luck!!!

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dr.sportster

07-30-2005 07:48:50




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
As long as they eventually pay Id think you dont want to scare them away as a future customer.I know an electrical contractor who only gets paid for the last job when he starts a new job for that customer.Personally that would drive me crazy but he figures as long as they keep eventually paying and he dosent look at past bill dates money is coming into his business.Six months behind but stiil making money.

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Leland

07-30-2005 08:50:05




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 Re: OT.... Collecting debts..... in reply to dr.sportster, 07-30-2005 07:48:50  
Only real way to avoid getting the shaft today is cash and carry ,a while back a car dealer went and remaned his dealership and dissolved it and left the local parts house hanging for over 50 grand . And this guy was not a big chain just a small guy he is having a hard making up this loss .



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John M

07-30-2005 05:41:05




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
Unfortunaly,yes! Alot of bigger companies arent paying their bills. wether its finaces problems or games with money I dont know,but i do know the company I worked for for nearly 20 years folded under because a MAJOR comapny in the US and around the world hasnt pain their bill,that was in March of this year and with penalties and interest the bill was near 750,000.Excuse: "We dont have the money coming in!" The owner of the company has now started legal actions.

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supergrumpy

07-29-2005 11:07:40




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
to be able to buy groceries on a regular basis, I do bookkeeping and income taxes

bulk of my customers have noticed slower payments last few months, don't know if its sky high gas prices or a general business slowdown coming on but its pretty widespread

might be good time to weed out your good customers from your deadbeats and keep your good customers happy

if you aren't going to get paid, better to drink some cold suds under a shade tree than throw away the parts and labor

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Davis In SC

07-29-2005 09:11:16




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
It looks like collecting is a common problem.... I have decided to totally cease doing business with the customer that is hard to collect from. I have done all of their plastic mold work for almost 13 years. Over that time, at my expense, I have developed many fixtures, processes, CNC programs, etc. to repair & refurbish their tooling. If they are willing to lose my knowledge & expertise, just to weasel out of a 10,000.00 bill, I guess they will suffer a bigger losss than I will. On the other hand, I have some great customers, I love doing work for them, & they are punctual on payments. I often go the extra mile for them...

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T_Bone

07-29-2005 10:09:06




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-29-2005 09:11:16  
Hi Davis,

You might check with your State but here in AZ we have a "theft of services law"

Basicly it's a law for when you provide a service and the customer refuses to pay. If the customer refuses to pay then they can be arrested on the spot.

This keeps people from ordering work done that they can't pay for or had no intention of paying for in the first place.

If the customer is unhappy with that service they still must pay the bill but then must go to civil court to collect on the disagreement of that service.

The only one I know personally that used the law was a service station owner. Customer ordered new tires, belts and hose, complete oil service, etc. then refused to pay because the bill was too high. Told the owner to take off the tires. Owner called the sherrif and the customer got to see the judge. The customer found the money to pay the bill, plus court costs by 5pm that day.

On the other hand, a business can not remove the service provided for non payment or the business is in trouble.

I had a nattional hambuger chain call me on a huge refer problem. I got done with the job several thousnads dollars later. Owner refused to pay, a franchise.

I called the national headquaters and talked with the CEO. It's very easy to talk with them believe it or not. CEO said what can I do there a franchise.

Well I said, If I was the franchise owner and got a call from the CEO asking why I hadn't paid T_Bone's bill, I think it would get my attention. The CEO agreed.

Two hours latter I get a call to come pick-up my check but was that owner ever pi$$ed. He was trying to borrow more money from the Corp. for another store.

I aksed the owner why he wouldn't pay my bill? He stated he could call every referman in Phoenix and never have to calll the same one twice!

T_Bone

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DitchWI

07-29-2005 08:31:41




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
Davis,Sure hope you're charging them intrest on there late payments.Rick has the right idea.We operate the same way when one of our customers get behind-no product without cash in hand.Another way to get there attention if it's possable is to go to the jobsite with your wrenches and start removing whatever part you supplied,in theory they're still your parts until they pay for them.



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RickL

07-29-2005 07:56:15




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
I have changed my policy period last year and have done this. I am no longer the customers bank. If the product will be leaving the farm it will be paid in full period. The only way it leaves period. Policy bluntly stated no pay no product. Freind or no freind.Turns out so far this has really help business.



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Rauville

07-29-2005 09:15:03




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 Re: OT.... Collecting debts..... in reply to RickL, 07-29-2005 07:56:15  
My Dad had a general repair shop for many years with a sign hanging behind the counter that read: "Credit makes enemies...Let's be friends!".
Besides that sign; when a customer came back after a job was done, his favorite line was: "Do you want to charge that, or take it with you?".
Must have worked; because when he retired, he had one bad debt on the books...less than $10, from a deceased patron.

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Davis In SC

07-29-2005 14:57:53




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 Re: OT.... Collecting debts..... in reply to Rauville, 07-29-2005 09:15:03  
A guy down the road that fixes & sells mowers has a sign... Easy Payment Plan.. 50% In the Morning, & 50% Balance When you Pick It Up In The Afternoon"



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RickL

07-29-2005 12:40:53




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 Re: OT.... Collecting debts..... in reply to Rauville, 07-29-2005 09:15:03  
Rauville; I like that saying and the sign. Think I will make one if you wouldn't mind. RickL



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Ken-in-K

07-29-2005 07:11:21




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
I am an accountant , but don't know anything about collecting your unpaid bills, other than if you rely on credit financing to stay afloat you are risking your livelyhood to stay in business , this didn't just happen yesterday , it is a business decision you have to take , If you can't learn from the excesses of Enron and Worldcom , your bank manager won't listen either .'cause he doesn't have the money to gamble, All these messages and postings point out the same thing , Get big or get out, How many of the country's farmers have you heard , say this?. I know I am going to open up a can of worms, BUT, the election figures PROVED , money and big business go hand-in-hand. See ya at the box.

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Matt from CT

07-29-2005 06:05:52




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
Two comments...

One, ironically I heard on the radio this morning that Corporate cash reserves (savings) in the U.S. are at a FORTY year high! The analysts are all trying to figure out why they're sitting on the money instead of investing in new equipment, buying out competitors, etc.

Two, many years ago a friend's family owned a concrete pipe company -- not huge, but big enough they even had 2 corporate helicopters.

Before the downturn of the early 1990s, they saw it coming about 18 months ahead. It was a classic warning sign their business had seen in every other downturn of all of a sudden their accounts receivable would start to grow across the board.

Basically, the little guys started having less business and less cash flow. Less cash flow, wait longer till they could pay (typically when they're busy, the house they built today could pay for the materials for the next...when it slows down, they'd have to wait for the bank to release money from the construction loan on the current one)>

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26Red

07-29-2005 05:28:42




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
I'm the engineer on the other end trying to get things done and trying to get my contractors paid...the corporation finally changed over to credit cards...at least now I can get my work done... except for those darn expense reports!



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txgrn

07-29-2005 05:00:15




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
The company I worked for had a published statement that they would take their time paying their bills and as I recall some of that was 90 days or so. Lot of companies we delt with said "net 30" on their invoices but that didn't matter.

I dealt with the engineer guys and had no control over paying the invoices.

When you would go to company x to work with their guys to develop something and my company hadn't paid it's bills from the last thing their company had supplied, it made for an uneasy relationship.

Said that I never would be a sub contractor to them.

I think in corporate america, anything to keep the stock up is considered legal. Stealing, theft, grand larceny, deceipt..... whazzat?

And then there are those cute little innocent names for the same kinda thing like "Phishing". And then there's identity theft and all the trauma that goes with it. Seems like the more popular it is the more accepted it is in society

Doesn't make it right.

After awhile you just get tired of people being people..... $crewing each other. The older you get the worse the feeling gets. Just makes you crawl up in your hole and avoid it as much as possible..... playing with your old iron out in the country.

My 2c

Mark

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havvey

07-29-2005 03:32:59




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
davis you did not specify the type of buisness you do (small large service or manufacturing) i can help a bit email me. it sounds like you have an in house credit problem. around here that went out years ago. And yes collecting money after service/goods are rendered is always a problem.



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Midwest redneck

07-29-2005 01:57:34




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
Easy summed it up....Greed. I recommend that you get them on a payment plan and/or dont agree to ship anything with one or two customers until money comes in. How long will they string you out until you get paid? One way to get them to pay is if they have a super hot job and they gotta have it now then say "your part is now ready for pickup...but I aint given it to you unless I get a check for the last thing you got from me" The greed of some of the rich folks out there makes me sick.

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Easy

07-28-2005 22:31:42




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
BTW - Housing starts in Michigan are down over 13% from 2004. Is the economy really all that good or is Greenspan and Bush telling us what we want to hear? The unemployment issue has never been addressed. If you run out of unemployment benifits, you are no longer counted as unemployed. But if you don't have a job you are?????. I have a couple of neighbors, who are now consultants. I asked one what that meant, and he said " unemployed white collar guy" I don't see the Dems making any noise on this either, probably because they lack answers too. Easy.

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Easy

07-28-2005 22:20:48




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
The big 3 in Detroit were notorius for this. Payments were delayed up to a year to make budgets and quarters look good on paper, so the execs could qualify for bonuses. I suspect there is a lot of this in corporate America. Greed rules. Easy.



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2x4

07-28-2005 21:43:00




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
this has been going on for 25 yrs. I know of. Big coal co. stuck all its suppliers of mine props (to hold up mine roofs) once they figured out the supply was endless because someone else would always be glad to do business with a big-name Co. they finally went under owing a friend $25,000 in 1985. Lesson - one strike & they're out.



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Coldiron

07-28-2005 21:22:00




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
Davis, I retired from a major corp and had a friend in accounting and friends that did business with the company in a big way. The corp would drag out the payment to at least 2 months. Then it got longer and longer on the extended period. The corp was waiting out the debts to try and settle for lesser payment. It is surprising how many small companies settle for a much smaller amount just to keep afloat. Anyone doing business with companies that deal like this are dealing with crooks. Just imagine how much the interest float is on the unpaid millions each month. The companies have batteries of lawyers to keep this scam rolling. Their way of doing business ruined a huge electrical contracting company.

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big jt

07-28-2005 21:11:08




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
Have heard the railroads are the worst.

Most problem I ever had was with a minister. Had hauled a tractor for him twice and took forever to get paid. No big deal there.

He wanted me to rework a loader and mount on a tractor for him. I did the work including putting all new hoses and a valve which I had to buy. With my previous experience I put a note at the bottom of the bill that no work was to be removed from my premisis until paid for.

Took me nine months and finally a threat of small claims court but I finally got paid.

Good luck.

jt

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kyhayman

07-28-2005 20:40:30




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
I'm noticing more people slow paying but in smaller amounts. Normally, I carry about $15,000 on the books with about a 1/3 longer than 6 months. This year I've got less than $5000 on the books but it is from over half my customers. High fuel prices, low milk prices, and few horses selling seems to be sucking the money up.



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Ray

07-28-2005 20:05:16




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 Re: OT.... Collecting debts..... in reply to Davis In SC, 07-28-2005 19:45:47  
A friend of mine owns a skid bussiness dealing with several bussiness.He deals with several large companys who use his skids.They are supposed to pay in 30 days,most wait at least 90,some are 6 months behind.4 or 5 of these are
national companys.One just filed bankruptcy chapter 4 for the fourth time in 10 years sticking my friend with an unpaid $40000 account.
They don't think anything about filing bankruptcy,just legally doing bussiness.They
stuck one machine company for over $200000,file
bankruptcy and start over again.

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Illinois Boy

07-29-2005 07:44:20




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 Re: OT.... Collecting debts..... in reply to Ray, 07-28-2005 20:05:16  
My Grandfather borrowed $4,000.00 from the bank to buy the farm. His collateral - his WORD he would repay the debt - which he did. He got his, horses at that time, equipment and built a house the same way. He had all repayed in 10 years.
Greed plus lying go hand in hand - and is not limited to any social class. Both poor and rich people steal. "Honesty, is such a lonely word".



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Dale Garver

07-30-2005 05:48:06




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 Re: OT.... Collecting debts..... in reply to Illinois Boy, 07-29-2005 07:44:20  
The people that owes me now are old custmers I have had for 25years. I have lost friends in the past when I aked to be payed And they got mad at me for asking.One took bankrupsy and moved on. Some even wonder why I wont do busness with any more.



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