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Bob: I just wanted to point out how easy it is for customer and rebuilder to make a mistake. I had known this rebuilder since he was a teenager. He probably knew every piece of equipment I owned that had a starter, battery and charging system. He built his business around farmers, fishermen, lumbermen and the construction industry. His dad was a college prof with Dr. degree, never wanted him going into the automotive trade, thought he should follow in his footsteps. Problem was when son was a teenager dad got into restoring Model T and A. His dad never set foot in the son's place of business. The son built a tremendous business on nothing but automotive electrics, mainly industry. Luckily I was close by, as I've seen starters and alternators coming in there from 200 miles away. He had 4 employees, and if a guy was tied up because of his starter or charging system, they always seemed to be able to fit you in immediately. The first question always, "is this a rush"? Customers got to know he meant that and were very straight up with him. It was one of those businesses one liked to patronize, as he always got value for his dollar. The day I walked in with 1066 starter, Al came in the door behind me, grabed the starter from under my arm said, "I take it this is a rush, as you have grease on you." Two of his customers whom I knew were also waiting on items, thus they and I got into a discussion about milk marketing. Rather a heated discussion, I might add. Al never asked me any questions, just set to work on starter. I think he wanted us all out of there quite quickly. We were quite loud and argumentive. He did get us out quickly however 3 hours later I was back. We agreed we were both at fault, he should have asked more questions, and I shouldn't have been so damn anxious to take a swipe off a director of milk producers.
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