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Farmall & IHC Tractors Discussion Forum
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trouble with an h you'll never believe its a long

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jason r

10-31-2003 19:57:59




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i bought a 49 h a couple weeks back....nice tractor but it smoked really bad (thanks for the help on my post on it) i tore it apart and went about the process of re-ringing the engine. i called my local IH dealer and they were great on price for rings, gaskets and rod bearings and they were all in stock! so, i get home and start to put the rings in and they are too big for the piston. they are for a 3 7/16 bore. so i go back and tell them about it and they get me a new set of 3 3/8 rings. but...the rings are too big width-wise! they have 3 different size rings like are on the old h's i neet 3 like compression rings at 3 3/8. so now comes the bad part. i take the wrong rings to the ih guys tell them i'm sorry and get a refund so i can order rings from t.h.e. company in mt plesant IA. my ih dealer orders the right set anyway just in case and tells me he will not have them until monday next week.the tractor is ready to go back together and i need it moved this weekend. my uncle is moving his tractor and snow is coming and i need my old chevy truck in the garage. this happens on tues. mt pleasant is 2 hr away from me. t.h.e. company sent the only set they had. they send them thru spee-dee delivery. they should have been here this wed. somehow the rings have been lost getting here. nobody at t.h.e company or spee-dee can figure out where the things are. they just vanished! the customer service for both companies has been horrible. the customer support at spee-dee is horrible they seemed to have had my package vanish into thin air. the tracking system is bad and on top of it t.h.e. company's people don't seem to care if the rings got to me or not. i'm starting to wonder if i haven't been ripped off! i don't know if anyone goes to either of them but i would stay as far away from that mickey mouse outfit as i can. so the end of the story is that my ih dealer through all of this is going to have my rings and have always given me a-1 support. i should have stuck with them in the first place. thanks to kunau's i'll be good to go monday! sorry so long-winded but my wife is tired of hearing it!

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Michael

11-01-2003 18:40:09




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 Re: trouble with an h you'll never believe its a in reply to jason r, 10-31-2003 19:57:59  
Surprised you had good luck with Kunau. I've had good luck with the Dewitt store, but the folks in Preston didn't do all they were supposed to when I had my M in for service. Paid for a bunch of stuff that didn't get done. They didn't want to stand behind their work. After the way they treated me, I won't do business with them again.



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jason r

11-02-2003 09:47:08




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 Re: Re: trouble with an h you'll never believe it in reply to Michael, 11-01-2003 18:40:09  
the dewitt store is awesome....great parts dept. don't know about the service as i do all of it myself....



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Nebraska Cowman

11-01-2003 03:51:34




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 Re: trouble with an h you'll never believe its a in reply to jason r, 10-31-2003 19:57:59  
Well, I have dealt with the folks at T.H.E. and have no complaints. Sorry to hear you had trouble. Stuff happens. Next time don't get in such a big rush. Lots of Chevys sit outside.



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Dick Davis

11-01-2003 04:10:23




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 Re: Re: trouble with an h you'll never believe it in reply to Nebraska Cowman, 11-01-2003 03:51:34  
What has anybody else's experience with spee dee been? One local gun dealer has had guns shipped with spee dee and wasn't impressed but he didn't lose anything. Just curious what your take is on this company. Dick Davis



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sod

11-01-2003 06:52:15




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 Re: Re: Re: trouble with an h you'll never believe in reply to Dick Davis, 11-01-2003 04:10:23  
I get stuff delivered by them, now and then. I have no complaints.
good luck
sod



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Matt Clark

11-07-2003 07:39:00




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 Re: Re: Re: Re: trouble with an h you'll never bel in reply to sod, 11-01-2003 06:52:15  
Jason:

Sorry about the problems w/T.H.E Co. I work with them a lot (I'm about 30 mins away, in Columbus Junction) and have never had problems. S**ks though, when customer service doesn't...



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