Posted by Inno on August 27, 2010 at 09:12:19 from (70.54.184.7):
In Reply to: Custome Service posted by fergienewbee on August 27, 2010 at 06:05:35:
On the flip side, when you buy an item from a local dealer and you STILL get terrible service, what's making you go back and buy parts from them? I sure wouldn't.
I have tried on a few different occasions to shop locally for parts for my snow blower, lawn mower, chain saw etc. etc......and every time the answer is the same "we can order it for you"........well I can order it.........and it will be cheaper.........and likely here sooner because I'm not waiting a week to have a larger order to put in. Another place with an inexperienced parts person told me the model number I had given her for my 20hp Johnson outboard motor didn't exist therefore she couldn't find the parts I needed.......a carb and fuel pump rebuild kit....I even offered to show it to her as it was in the back of my truck......so I ordered it online, got it in 3 days and paid less. My snowblower they lost my parts list and never did get back to me with a price or availability. Two different dealers..........I tried, they failed me, I'm done!
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Today's Featured Article - The Rescue of a Fordson F - by Anthony West. Introduction I live in the UK and have for many years restored Fordson tractors (in the main model N's). I have also restored and shown model F's, E 27N's, Field Marshall Series 2, David Brown Cropmasters and the old rey Fergeson T 20. At one time I had seven restored examples which were shown and used in ploughing matches. As most restorers, I have a number of war stories I can relate on a range of topics that may help other like minded and interested people. Perhaps my first p
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