Posted by Joe W. on January 13, 2013 at 18:07:06 from (75.7.199.7):
In Reply to: Furnace Help! posted by James Wheland on January 13, 2013 at 08:52:27:
I don't know anything about furnaces and cannot answer your question but I have never had any trouble getting furnace repair help at any time as we pay Consumers Energy $10.99 a month which they include in our monthly bill for "furnace care". They are on call 24 hours a day, 7 days a week and have always come within 3 or 4 hours of my calling them. The cost covers all parts and service. They have replaced the purging fan, the heat circulating fan, the electronic ignitor, some kind of an expensive relay, and a few other things on my 20-year old 90% efficient gas furnace. They have gotten to know my furnace through at least 5 service calls. We have been paying for this service for at least 8 years which started at $7.99 a month. I suspect we have gotten our money's worth from this insurance program. I like the program because I know they will be here shortly and I know what what my cost is which is always unknown when you call a furnace repair company.
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