The company could probably do a whole lot more to prevent or regulate improper charges but don't do it because customer service and integrity are not very high on the priority list. If on average, 50% of the people pay the bill without reading it then they can slip all kinds of dubious charges in. Wal-mart has it down to a science, overcharge everyone anywhere from a nickel to a dollar depending on how many items they have -- most people are not going to go over the register tape item by item right there at the counter or stay around to argue over a quarter and Wal-mart knows that.
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