Send them a notice that you are switching your service to another carrier and give them a date that you want it done. I bet you will get all sorts of personal attention.
I switched from ATT to TDS Metrocom about 4 years ago now. ATT charges were beyond $70.00/mo for local and long distance base fees. TDS got me a total package with more features and 150 min. free long distance per month for $24.99. First 6 months was $19.99
I have been happy with the service and the price is still the same after all this time. ATT called me for weeks wanting to entice me to come back.
TDS isn't available in all areas but it is worth looking into.
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