Posted by A GURU on October 04, 2012 at 15:21:27 from (174.29.210.49):
In Reply to: Re: serial number posted by dan_41jdh on October 04, 2012 at 05:05:06:
I called the JD Pavilion today and talked to them about this subject and the "official line" on the subject is that they DO NOT provide serial number information over the phone. They added that they DO try to accomodate people as best they can, time permitting, with regards to this subject. The lady I talked to was very accomodating and helpful. She said that they really would prefer that all serial number inquiries were made in person, at the Pavilion, on their computer kiosk, and that all inquiries made by phone or internet be directed to T-C Club. The main concern being that they don't have the staff to handle floods of calls regarding serial numbers. Sure can't blame them for that. They did indicate that the information available to them may not be as detailed as that at Archives or T-C. So there is hope out there that some of this kind of information will be freed up for all to view who are interested in such things. The next step is to just make it available on the website, same as looking up a part number at JD Parts or something similar, and make the database searchable outside of just machine serial number. I still buy the certificates from T-C for every tractor I own, and probably always will. I just think it would be nice to be able to scan the information contained in the registers at will, like you can with the three books T-C put out in the late 90's.
Thank You John Deere..................Keep up the good work and keep moving ahead.
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