O/t Heat pump and warranty

old · Mar 24, 2011

Well found out the compressor is under a warranty but. It is going to cost me $700 or so to have the work done and parts. Now how is that. If it my fault that the compressor was no good?? But yet I have to pay X amount for labor, to have the system cleaned and old freon removed then have new put in plus a new cap. and a new contactor. But yet the compressor is under warranty starting to think a warranty is about worth a plug nickle now days

usetob · Mar 24, 2011

kind of like fords bumper to bumper warranty
the trick is both bumpers have to fall off at the same time!
sorry your getting screwed

old · Mar 24, 2011

Ya now days a warranty if like a hand shake not worth the time to do it or try it. Sorry shape that this world has come to when you have a warranty but if say part A goes bad but you have to replace part B,C, and D because of part A going but the person has to pay for part B,C,and D but yet those parts would not be bad if it wasn't for the fact part A went bad in the first place

ILLEFTY · Mar 24, 2011

It's what they call a conditional waranty.

M-MAN · Mar 24, 2011

How old is the heatpump & what killed the compressor?

The way they warranty them ain't right but that's just the way it is. On this problem manufacturer's are between a rock and a hard place. Compressors rarely fail due to a manufacturing defect. It's almost alway's a lightning strike, poor installation, or the HO uses 3M compressor killer filters or doesn't change them at all. A bad relay or contactor causing the unit to short cycle can do it too but a HO should notice the pump running a few minutes at a time and get it serviced.

old · Mar 25, 2011

Well where my heat pump sot is it hard to tell when it is or isn't running with out walking out side. It sits on the south west hill side behind my house and there are no windows there so hard to hear it even. Bad thing is when I had it installed they said my electric bill would go down but I NEVER saw that. It went up the day I got it so maybe the company need to do more but then in the 3 or 4 years I have yet to see the same guys work on ot install a unit

GordoSD · Mar 25, 2011

Your original post your were looking at over $4000 repair. And were maybe going to pay it. You learned from us your unit was under warantee, you didn't know you had 5 years. Now you come back, having saved $3000 from info on this board and want to rant? C'mon Rich, mellow out?

ArleninOr · Mar 25, 2011

Rich, I feeel for ya. My heat pump went out and electric bill was $500.00 for 1 month and I wasn't even home. Cost to fix mine { 14 yrs old} $1800. By the way my bill normally around $200 in the winter. Just sell more parts.

omahagreg · Mar 25, 2011

I don't have a heat pump, but my 63 month old, direct vent furnace quit working, and it only had a 60 month warranty. I contacted the manufacturer stating my displeasure about their junk quitting 3 months after the warranty expired, and they told me to pound sand! The condenser fan motor quit within the 60 month warranty, but after a year, so I had to spend $100 labor to have it installed. Mine was a 1 year parts AND labor, 5 year parts warranty.

DoubleR · Mar 25, 2011

I too read your original post and thought you would be happy not paying the 4000 bucks you thought you would have to pay. I see it in the fine print all the time on warrantees that labor is not included. I know I sure was happy when my furnace quit and I only had to pay 750 in labor to get the new one put in.

El Toro · Mar 25, 2011

I had a Kenmore gas fired water heater that lasted almost 19 years before it leaked. It had a 20 year warranty and Sears gave me a new water heater that's has a 12 year warraty, but the lady from Sears called back to tell me that this water heater has a lifetime waranty as long as I keep the sale receipt paper work from the old heater. I gladly paid to have it installed even though I had installed the old heater. Hal

ohenry · Mar 25, 2011

I have replaced many compressors under warranty. Labor is probably about 3 hours. Now, figure that the propane is not reusable, add over $125 for propane, labor to pump it down, labor to suction line, installation of a drier(filter) on at least one of the lines(preferably suction) cost of filter and labor to install, cost of all the recovery machinery required by Government, cost of classes to handle freon, etc. thats not a bad price. If the Unit is over 3 years old, buy a new condenser, . If you can hold of a new condenser at cost you will be better off.
That requires only soldering of lines and drier. hooking up electric and oh yes, vacuuming line and recovering old freon. They come with enough freon for 25 feet of lineset.

ohenry · Mar 25, 2011

?Why is the contactor being replaced.Have you seen it? I think you can tell whether it is bad.
You really need a drier if the compressor went bad and got acid in the line.

inkspot · Mar 25, 2011

Been there and done that on top of it all, the new compressor is not warrentied but for 90 days or until the warrenty period is up on original installation

old · Mar 25, 2011

The company that is doing the work say they replace the contactor just because the compressor has gone bad and they figure it has most likely been damaged by the shorted out compressor. Ya the guy said 3 or so hours labor and all just not the way I wanted to spend money at this time of year. Oh well still better then needing another whole new unit

Jiles · Mar 25, 2011

(quoted from post at 18:14:45 03/25/11) The company that is doing the work say they replace the contactor just because the compressor has gone bad and they figure it has most likely been damaged by the shorted out compressor. Ya the guy said 3 or so hours labor and all just not the way I wanted to spend money at this time of year. Oh well still better then needing another whole new unit

That sounds like an excessive labor charge--some surgery doesn't cost that much.
Sounds like the labor is inflated to cover the parts cost :!:
All warranties sound good, when you buy, but if you read the "fine print" they have MANY ways to wiggle out.
Like Chrysler Warranty, poorest in the industyr--used to be the best

old · Mar 25, 2011

I know back in 1974 Chrysler's warranty was not all that good. 12 month or 12,000 miles was all I got on my 1974 Dodge van when I go it and the warranty was no good at least for me after the first 30 days, yep I drove over 12,000 in the first month I owned it

bc · Mar 25, 2011

Old, I"d ask them to add a $5 to $10 sight glass next to the new dryer they put in the line. That way you can always keep an eye on it if the freon ever gets low.

O/t Heat pump and warranty

old

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usetob

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old

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ILLEFTY

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M-MAN

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old

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GordoSD

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ArleninOr

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omahagreg

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DoubleR

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old

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old

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