John Harmon
Member
Recently I bought a new Lex Mark S405 all in one printer to replace my ageing Hewlet-Packard. Machine,it came with all the ink cartridges with enough ink for a week of printing the way I print things up.Should last the average user about 6 months but Oh well. When i bought it at Frys Electronics in Phoenix I bought a ink cartridge replacement pack and since then have used them up. I bought replacement refilled cartridges on line before the second batch of ink gave out and installed them about 2 weeks ago,so far no problems until today. Got a message via net to "Update" with advanced and needed info which I did. Immediately the printer screen says" Unable to identify ,magenta Cartridge and etc. with the other colors. I went into the programing and found the fix for this problem,Call Tech service,which I did. I was absolutely in disbelief when the service tech told me that my machine will not operate with any Cartridges except LexMarks high priced Ink cartridges now since I opted to update the program.No way to get rid of the update,I"m screwed now.I have to use their Ink Cartridges which cost 3 times what the ones I have been useing in printers for about 10 years,Any one have this happen to you?JH