Truck tire warranty second time

fixerupper

Well-known Member
It pays to shop around, as most of you have already stated in other posts. A couple of days ago my son had a Goodyear dealer look at a Goodyear steer tire on his semi. The tire had 30000 miles on it. My son put both steer tires on used with only 10,000 miles on them. Dealer tells him there is no warranty if he's the second owner. Son left in a huff.

Today son went to another dealer fifty miles away from the first one but owned by the same company. Store manager looked at the tire, told my son there is something wrong with the tire and the manager offered to send the tire to Good Year to have it looked over. He didn't mention a thing about second ownership. Second dealer offered to sell my son two new ones for about $75.00 less per tire than first dealer's offer. Second dealer got the sale and my son's future business. Jim

The second dealer did say it's hard to get warranty service out of Goodyear.
 
Goodyears warranty is not worth the paper it is written on, good tires but they adjust from retail price and nobody pays Goodyear retail. It is usually cheaper to buy a new tire than adjust one.
 
There are a lot of ways for tire companies to get out of warrantying a tire. What's the perfect inflation for a tire? If you don't know, warranty can be denied because the tire was run over/underinflated....or front suspension parts are worn/misaligned...or the problem stemmed from a road hazard...or you operated the vehicle where the tire wasn't designed to be operated, or in a manner that the tire wasn't designed to be operated.

When I was at the auto dealership, until the Ford/Firestone recall I don't remember more than a couple of cases in 20+ years where the dealer actually replaced a defective tire under warranty.
 
I worked for a big truck company years ago as a mechanic.They had more than 10,000 trucks.None of the steer tires were Goodyear.Now thats in the early 1990s.Also mostly they had Michelin steer tires.One day while riding in his jet the man that owned the company(aWW2 vet)got a call on the phone.They said the price on his steer tires went up on his order.He called whoever his tire dealer was in Des Moines Iowa and cancelled an order for a Million dollars worth of tires.Then called Bridgestone and ordered the same number of steer tires.A couple years later we were back to Michelin.I dont remember how much less they cost him exactly,but it was 100 dollars less a tire than any I could ever buy.Unless you are somebody like that,a tire company is not going to do a lot for you.You already gave them 100 dollars at least more than a big company to start with.The guarantee never will work for you because if you dont have the right amount of air or balance them and rotate them the warranty is no good and we had records and they would weasel out of it once in a while.However the guy that buys a Million dollars worth of tires gets a good deal when he first buys them.Any way I saw my boss argue with tire dealers enough to know that they can get out of that guarantee if they want to,even on a guy that buys a million dollars worth of tires from them every order.
 

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