Made a donation to Mcafee today (OT)

Anonymous-0 · Aug 17, 2009

Bought the Mcafee Total Protection software for $60+ tax at WM ,I tried to download it on my laptop but I received an error message that said it could not be installed because the memory was too low. I removed over 100MB of programs from my laptop and still got the error message (when I tried to install it again). I tried to go to the Mcafee website and could not access technical support. What can you do?

Anonymous-0 · Aug 17, 2009

Read the system requirements on the box then see what you have available. More than likely a RAM issue.

Dave

Anonymous-0 · Aug 17, 2009

add RAM...

Jim in LA · Aug 17, 2009

You should have at least 1 gig of RAM. Mcaffee is good but uses a lot of memory.

Anonymous-0 · Aug 17, 2009

It requires 256 MB of Ram and 150 MB free drive space. It also requires Windows service pack 1 or higher. I think I have the ram covered but I am not able to access the MS site to download any service packs, upgrades or patches.

Keith-OR · Aug 17, 2009

Also depends what you are running for an operating system. If you are running Vista, you need at least 2gig of RAM for Vista alone, to run correctly. Vista is a memory hog. I am running 2 gig on my laptop w/Vista and I am going to up-grade by removing one of two, 1 Gig sticks and installing one 2 Gig memory stick.

Keith & Shawn (Gold medal winner)

wfw · Aug 17, 2009

to see how much memory you have vs how much you are using do cntrl/alt/del click performance, little green window on the left shows the actual memory in use, shown below it shows how much memory you actually have, if the amount in shown in the green window is higher of the two than you are using virtual memory on the hard drive which will slow your computer down.

wfw · Aug 17, 2009

you might try avg free also, uses less resources than mcafee or norton and is free with free updates

frank

Howard H. · Aug 17, 2009

It depends on where the error came from. I doubt Mcafee really requires over 256Mb. Generally, if Windows will run in it (whatever RAM you have) the applications will to (even though if you are short (like 256Mb or below), performance will be very poor), but a clean Windows XP install will run fine with just 256Mb for most tasks.

If you already have a malware(s) or virus on your PC, it may detect that you are trying to install an antivirus and be giving you a bogus error as it interrupts the install.

OR, if you already have a malware or virus, it may simply be sucking down so much memory that after being up a while, you've run out free virtual memory (Windows "scratch pad" that it needs in order to run).

If you are familiar with msconfig, try turning off all unecessary items in the startup list, reboot, and try reinstalling Mcafee very first thing.

Also, if you think your PC is already infected, you might try downloading and running malwarebytes. It targets certain common malware and can remove a lot of them. It isn't a general antivirus solution. Then try rebooting and reinstalling Mcafee again.

Howard

Leroy · Aug 18, 2009

Wife put that on other putor, nothing but truble, finly was able to get computor repair place to remove it. Biggest trouble item ever, get rid of it before you get hooked and have to replace computor. After bought the new computor found out they could remove it but it was hard for them to do.

Made a donation to Mcafee today (OT)

Anonymous-0

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