Last Dec my TV walked the plank so I looked around for a replacement. ended up at Sams and bought a Vizio because they told me that Vizio is the only brand they will take back if it fails within a year.LOL. Failed two weeks ago today and no returns allowed. Call this number, do the routine, wait need to talk to a real tech, did the routine and was told the set was no good(I already knew that). Two options, they send label, you ship your set, they check it out and if found faulty ship you another . Takes about a month. 2nd option, pay for a new set on the phone, they ship you a REBUILT set, you return your old set and if found faulty they refund the money. Takes 10 days. Me having not much patience opted for #2. Two w eeks gone by and now the REBUILT SET WONT ARRIVE TILL fRIDAY. What a scam. I lose TV, lose money because the charged my CC at the moment I gave it to them.ETC. Just gets me . Think of how much money they make on your money in the 3-4 weeks they have it time the number of bad sets. NO MORE VIZIO FOR ME. Henry
 
Reading something like this sure reminds me of how much I appreciate my local mom and pop electronics store.

They are in a buyers group so offer prices that are almost unheard of for a small store. I no longer buy anywhere else. Always willing to dispense answers to questions about anything electronic as well. A good example is when I asked about buying a DVD player. They advised me to wait until the Blue Ray issue was resolved and to just buy an inexpensive unit until then.
 
My kind of business people,, Sure do appreciate them when I find them.... Reminds me of our samll town grocery store, that beats the crap out of Wal-Mart on meat prices.... The local farm supply also beats Sam's Club on drum-oil purchases.... Nice to keep that business local..
 
i work at that large chain store , i see more vizio come back in the door than any other. i went and got a sony .love it. i think they are the best on the market at this time. --my .2
 
(quoted from post at 10:57:40 08/12/09) Last Dec my TV walked the plank so I looked around for a replacement. ended up at Sams and bought a Vizio because they told me that Vizio is the only brand they will take back if it fails within a year.LOL. Failed two weeks ago today and no returns allowed. Call this number, do the routine, wait need to talk to a real tech, did the routine and was told the set was no good(I already knew that). Two options, they send label, you ship your set, they check it out and if found faulty ship you another . Takes about a month. 2nd option, pay for a new set on the phone, they ship you a REBUILT set, you return your old set and if found faulty they refund the money. Takes 10 days. Me having not much patience opted for #2. Two w eeks gone by and now the REBUILT SET WONT ARRIVE TILL fRIDAY. What a scam. I lose TV, lose money because the charged my CC at the moment I gave it to them.ETC. Just gets me . Think of how much money they make on your money in the 3-4 weeks they have it time the number of bad sets. NO MORE VIZIO FOR ME. Henry
I can't belive SAms wont take it back. Are you sure . They have one of the most abundant return policies out there. My brother took a tv back after more than a year and said he didn't like it and upgraded to a better on. NO problems at all that is why he bought it at sams. Huh? Kind of wierd , always heard they had the best return policy. News to me.
Heck try another Sams and talk to the manager. Store to store is different.

Farmer
 

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