fastfarmall

Well-known Member
I see where Deere will sell repair software to farmers and do it yourself people,But its not cheap! They already had one of the best years in history,almost 6 billion, The software will start at 1,200 dollars,It must cost a lot to make copies !!!
 
(quoted from post at 16:04:51 04/02/22) I see where Deere will sell repair software to farmers and do it yourself people,But its not cheap! They already had one of the best years in history,almost 6 billion, The software will start at 1,200 dollars,It must cost a lot to make copies !!!

What do you think the shareholders of ANY corporation would do to management if they started giving away valuable "intellectual property"?
 
I am 100% on Deere's side--Some shade-tree mechanic who thinks he can work on the brains of a newer Deere tractor and the steering or brakes malfunction and the tractor crosses the center line of the highway and head-ons a bus load of orphans-who will the lawyers go after--The farmer with a million dollar farm liability insurance policy or Deere who are worth billions....Guess---Tee
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A 1948 B or a 1972 4020 is not a new 8r. If you have the money to buy a half a million in new Deere machines you can afford 1200 bucks in software and hire a guy to fix it. Below is a good example of the wrong guy trying to fix an new tractor....I'm with Deere on this too.

https://youtu.be/9nLOvBdQbQg
 
That is comparable to what other heavy equipment manufacturers charge for repair software. And less than the dealer pays for full featured software.
 
Big tee you have a 624 loader? Just had a DEF sensor changed. $800 for part and $200 installed. We got lucky last year they had to change the brake pedals and was still under warranty. Only problems so far and has been a pretty good unit.
 
For certain tech savvy people, it will be a godsend. When some sensor malfunctions and your tractor goes into a derated power situation, it would be nice to be less dependent on a dealer. No this isn't for everyone, but an independent mechanic could have his own copy. Or a dealer technician could moonlight on the side. As for the $1200, dealer charges can add up fast. I could see a custom harvester or similar recouping those costs quickly.
 
There is always two side to every story,but the Auto makers lost there case too, they had to make it available to the independent shops !!
 
I will agree with one of the other replys. If you can afford the equipment then you can afford to take care of it. Otherwise go back to a 4020, 6030, and the bigger articulated non computerized tractors. Seems harsh but if there is enough money being made then there should be enough money for maintenance. Same as the smaller guy not making near as much paying for oil changes and ignition problems. All seems relevant.
 
I worked on this new stuff the dealers will come out good there are more people that think they are smart enough than are. And will cost more to fix when you have to figure out what they screwed up.
 
I do not agree that farmers need to pay more to fix equipment they bought new, however if it was new it really should have some type of warranty. However Big Tees statement is interesting. I would think in his scenario the tractor would hopefully be operating at night, long after the orphans have been tucked into bed, given it must be driving by itself, it would only make sense to do so while the roads are quieter at night.
 
So they should just fix the equipment for free? Call fiat and agco and run that by them free shop repair huh ? Does the Ford dealer or gm offer that ? I dont think wallys filling station had free service either
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If you think the $1200.00 for the software is expensive, what about the tool chest full of Snap On and Mac tools? What about them custom tools from OTC and such that are needed to change parts and align them parts? Are they supposed to give them away to you for free too? Software is a tool just as much as wrenches and sockets are tools.

Your smart phone is a tool. Think about how many times you take a picture of something and send it to someone so they can identify it. Your smart phone is a tool and you willing paid to buy that tool and you are willingly paying a month premium to use that software.
 
Perhaps the it would make sense to lease the equipment. Some big dairies around no longer own any field equipment, they contract out all of their field work.
 
I'm not going to take sides on this issue, because I've been on both. Yes, it is aggravating to have to go to the dealer for a software update.
On the other side of the coin, my wife is a software programmer. Good software programmers get paid a very good salary. My wife's salary is proof of that.
Somebody has to pay for the work that software programmers do. While Deere is making record profits, there are all kinds of people behind the scene who need to get paid and this is one way Deere is doing it. Also, not all Deere techs know how to run this software. Some customer brought in a combine that had a header leveling problem to the local dealer and their tech worked on it for two and a half days before he gave up. Another tech worked on it for 10 minutes before the computer told him a leveling sensor was bad. Now how do you think the dealer was going to charge for that when it was clearly their tech who wasn't educated in running the software? The customer had it in for other issues and it got added to the customer's bill in the end, that's how.
 
The software will start at 1,200 dollars,It must cost a lot to make copies !!! - Developing software is not cheap, that's where the cost is.

It will be interesting to see how many farm mechanic/programmers will keep a good log of what they change their a machines. If they don't the first step in debugging problems might need to be to simply reload the original software before running the diagnostics.
 
That is actually Agcos latest gimmick. They price out most of the Fendt stuff 3 years all included. Add fuel and Def, call the dealer for anything else.
 
You guys should teach them a lesson and stop buying their product.

But let me ask a question.
How long does it take to recoup $1200 with a new tractor in reduced fertilizer and chemical cost or increased production per acre with precision planting or harvesting over the old tractor with no electronics.
I'm thinking not very long so what is the problem here.
$1200 added to the cost of a 6 figure tractor is pocket change.
 
But Wally taught Gomer by the time Gomer went off to the Marines. Gomer should have been sent to the motor pool instead of becoming an infantryman.
 
You're not buying a $0.20 CD. You're buying a license to use software that costs hundreds of thousands, if not millions of dollars, to develop. It's no different than when people gripe that a repair manual could be printed at Kinko's for $5 and cost $300. You're not buying the book, you're buying the information.

I think what causes people to get so bent out of shape at the cost of software is there isn't anything really tangible they can hold in their hand to justify the cost.
 
I will never own any of that stuff. But the Dealer has to make the ptogram for the dealers so there is only copying costs extra and I see no way coppying is going to cost $1200.00. They do not need to figure costs of making the software or even a print manual in something that has already been paid for be the ones that make the tractor or implements or dealers that work on them. That software would be more likely to bring the repair into dealer than have machine junked.
 
If I had to pay someone for every time I screw up my pc I would be broke. Good thing that My Son is a pc programmer & has a federal job.
 
Let me get this straight, you feel like you are entitled to use software (or a manual, or whatever) for no more than the cost of materials to copy it because someone else paid for their right to use it?
 
He will charge flat rate according to the book,he will lose on that job,but will make it back on other jobs,they charge plenty per hour,so they have a reserve, or a cushion, the shop is one big revenue creator for Deere dealers!
 
So, by that reasoning, farmers should only sell grain or livestock for the cost of trucking it from the farm to the buyer? The cost to develop the software, the cost to grow the grain, or the cost to raise an animal should not be recovered?
 
These guys couldnt fix it if they had the program givien to then free . Whether its Kenworth or cat or class . John Deere just got the name just like Monsanto . There are chemicals 50 times worse than roundup but everyone knows the roundup name
 
Fast Farmall. You did no wrong bringing up the subject. It is good information to know it is available and if you consider it expensive you have the right to that opinion. No need for people to jump all over you. They can express their opinion without pointing fingers and all will be fine.
 
I would like to see Spint 6 or Hobo chime in about what it costs to update their diagnostic computers each year. I know it is not cheap at all. Mark.
 

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