(800) 853-2651
SHOP NOW

what to do if shipper keeps delivering things at wrong a

P

PDRuff

Member
Last week had package dropped off (Costco was printed on box, about 30 lbs) that was suppose to go to (only example not real address) 2905 tree road but was dropped off at 2605 tree road? My number is on mailbox and house. been at this address 30 years first time for this. address is about 3 miles away. (house was in forclosure/ bank sale couple months back) last week wife called shipper and told what happened and left package outside (it rained/ snowed,)neighbor dogs checked it out....( no body has landlines so cant call name on box) well today fed ex stopped again and put another box same size right next to it, same address. this afternoon I contacted my brother in law who retired last year after 25 years delivering packages. He said not my responsibility to correct, (he was a fed ex delivery driver) said don't want legal responsibility if people claim I did something with package. So now I have 2 boxes by my garage...
 
I would contact the local FedEx office if that's who's been delivering those packages, and give them your name and address and tell them they have been delivering packages with the other address to you by mistake
 
I am surprised your brother-in-law did not direct you to contact FedEx. Then you could alert them of the problem and that you are not liable for any damages to the contents, even though it is not very likely you could be held responsible. In my opinion it is the right thing to do. Now if the automated phone system for them required an extreme wait or something I would just hang up and go on my merry way knowing I at least made an attempt. Now to the real question, short of a gate or rope across your driveway with a sign saying not a drop point for x this address is x there is no way to stop it. Possibly a sign alone with big numbers saying this IS x address; not x might work.
 
We had a food delivery service and fed ex kept dropping our boxes two doors over. We live in a cul de sac. I got tired of fetching boxes so I put a saw horse blocking their stairs with a note and directional arrow telling the driver where we were. Problem solved.
 
I simply contact the delivery group (contact info on website), provide tracking number, and tell them to come and get it.

Problem will continue until it starts costing the delivery service time and money.

Works for me.

Dean
 
I would contact the local FedEx office

Good luck with that. They dont give out the numbers. You might get the National number to contact them, though.
 
My lane is a 1/4 mile long with one house on the right and one one the left,I get the kids packages all of the time. How come I try to order and they will not deliver to a PO Box,so I put in the street address that is in a different town, and the package shows up at the PO Box?
 
I had a similar problem. Contacted our 911 center, confirmed the address and they sent notice to USPS and all shippers that the address was ____________.
 
I have an expensive prescription delivered by FedEx every month, but I pick it up at their local ship center, then I don't have to wait at home all day. I request signature required, because I don't want it laying on my porch or anyone else's. We see a lot of problems with UPS wrong deliveries here in AZ, maybe the drivers are dyslexic?
 
If the shipper was FedEx they pay the drivers a salary and load more packages on the truck than they can possibly deliver in an eight hour shift. The company has them going at a run to make deliveries. I would contact the shipper and let them know what happened. My son worked for them for a few months until they started putting hasmat items on the truck which he wasn't licensed to transport.
 
This is an ongoing problem with me.

My house shares a common driveway with another house. The fire and rescue departments want the houses numbered 10 and 20 to tell them apart. Mine is closest to the road so it's #10. The other, farther back, is obviously #20. The mail boxes area also numbered 10 and 20 with mine, number 10, closest to the road.

FedEx and UPS routinely drop everything for number 20 at my house, and I'm tired of it. And I found out there is no way to complain to UPS. There is no way online to voice a complaint, and if you call a local UPS office all you hear is, 'Oh that's delivery. I'm in packaging so it's not my problem', and a dozen other excuses as to why you can't actually voice a complaint about a driver.

And when either outfit makes a delivery, they're in and out so fast you can't catch them to confront them. I even had a UPS driver drive right past me when I was standing beside the driveway yelling at him.

I'm still looking for a solution.
 
I suspect there is an error in the GPS provider they are using.

The GPS providers hire people to drive the highways, streets, roads, alleys, paths, every possible place that can be driven. As they travel, they assign street names, addresses, speed limits, school zones, everything that pops up, to GPS coordinates. The provider then assigns these coordinates to everyday real locations, like addresses, street intersections, etc.

If any of this information is entered wrong, it will show up wrong on whatever device the driver is using until the provider gets enough complaints and goes in and fixes the mistake, which could take years or never happen.

I know someone that hired on doing the mapping. They hire temporaries...

Chances are the driver goes by the GPS, not what the address on the house says. If it's wrong, they either return the delivery to the distribution center, or deliver it to what he thinks is the right address and hope for the best.
 
Years ago some expensive mirrors for my truck were delivered to the wrong address. The box sat on their porch for a week, even though the porch was only two houses away from mine. "Recipient" didn't even bother to walk down to tell us a package was there. Records showed it was "delivered". I finally went down to the house to inquire, and possibly retrieve the package, if it was mine. They said "Yes, it has been sitting there for a week - we didn't know who it belonged to". Address clearly marked on the package! USPS, UPS, and FEDEX drivers (including the FEDEX contract drivers) all know where we live, and we always get our packages delivered to the door.
Yes, most have more deliveries than they can handle, but somehow, in this area, get all of them delivered.
 
Whether it be by personal error of the delivery/driver of the route, or some sort of GPS related problem, this will continue to happen unless driver is notified of this. Or, .... the rightful recipient of these packages quits ordering stuff to be shipped to them.
I'd make an attempt to notify the carrier, or better yet, the driver. The same driver likely has the entire area including both addresses. You shouldn't have to go track them down, to tell them. But, .... it is what it is. If you contact the rightful recipient, they likely just come over and retrieve thier packages, and that's it. And nothing be resolved with the carrier.
 
We get mail and deliveries for our neighbors all the
time. I always take them to their door in the hope that
they will do the same. So far its working out. Its sad
that we have to do this but Im not going to keep
something that doesnt belong to me nor will I just
leave it near my box. UPS, FedEx and the USPS all
have major problems and I doubt it will get any better
anytime soon.
 
Goose - I had a problem with UPS for a while. The UPS driver would leave packages that were addressed to me in the back of my son's pickup truck at the telephone terminal building in our little town, three miles from my house. It usually worked out ok - my son would drop off the package at my house when he came home, since he lives a half mile from me. One time I had a $300 tractor manifold lying in the back of his pickup overnight because my son drove his work truck home and left his personal truck in town. I called the local UPS terminal in Marion, Illinois and the supervisor there put an immediate stop to it. The UPS driver now puts my packages carefully on my doorstep with his hat in his hand. I don't like getting people in trouble, but there is a threshold of tolerance in all of us.
 
FedEx corporate couldn't care less about a package delivered to the wrong house. One Saturday, a large box was dropped on our porch, address to a house on the other side of town. It was branded packaging for a Playskool outdoor play house, in pink. I called FedEx, took 10 minutes to get anyone and they basically said they didn't care, leave it there and they would pick it up in a few days. I just drove the package to the address on the box and left it on the porch, no one was home. I left a note to tell the story with my number in case they had a doorbell camera. The lady called me an hour later and thanked me profusely because it was a present for their 3 year old's birthday the next day.
 
Sure do. They are our worst delivery service. That driver got a little time I think. Everybody calls the FedEx hub in Bessemer a black hole. Packages go in but never come out. I had a fel quick attach system disappear there last month. Our driver just shrugs his shoulders.
 
If the house where the package(s) where addressed to is still vacant, some thief could be using it as a drop for packages. You might be getting only 1% of what is being dropped at 2905.

Maybe put up a sign that says any deliveries here to 2905 is trespassing/dumping and the video of you doing so will be turned over to the DA.

Or some such.

Make the 9 big and bold.
 
That is the same way with me, I don't trust the post office, UPS or Fed Ex anymore to deliver stuff where I stay. I have a bottle of cancer pills that cost $14,500.00 a month shipped directly to the hospital every month and I go pick them up there every month. If they get lost or damaged they can fight it out.
 
I regularly get packages intended for neighbors. They now know that if they get a notification saying delivered, to check my porch as they drive past.
 
My complaint is getting water damageable items left setting outside when it is raining. Have told the drivers to just set it on the step inside the door. Sometimes it makes it and most not. Don't order much being shipped in and most is tillage parts so not a big problem.
 
You must log in or register to reply here.

Similar threads

R
OT/UPS and the Postal Service
2
Replies
27
Views
2K
Bartt
B
Tractor Parts Tractor Manuals

We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today.

Copyright © 1997-2024 Yesterday's Tractor Co.

All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.

Yesterday's Tractors - Antique Tractor Headquarters
Website Accessibility Policy

Back
Top