Hacked email catch 22

Ultradog MN · Jan 1, 2022

Part One.
The Yahoo email I've used for 18 years was hacked.
Someone sent emails from me to hundreds of people.
Yahoo locked the account.
I contacted yahoo and they need the phone # and another email address associated with that account to unlock it.
For privacy reasons I never gave yahoo my phone # or another email address.
So they can not unlock it for me.

Catch 22
So I went to Gmail and got an account there.
Then I went to Craigslist and tried to change my email there.
To do that I must verify the change from BOTH the old and new email accounts.
But since I can not recieve the verification at my old address I can not update my email at CL.

Part three
I also have to update my email at a dozen or more other sites - auction houses, various forums, Social Security, etc, etc.
Not a good way to start the new year.

SVcummins · Jan 1, 2022

Sounds like youll have to give em what they want

Ultradog MN · Jan 1, 2022

At this point I can't.

SVcummins · Jan 1, 2022

Im in kinda the same shape right now

MarkB_MI · Jan 1, 2022

Well, there you go. Yahoo wants a phone number and a alternate email address in case you get locked out of your account and they need to verify who you are. You didn't give that information to them, now you're locked out of your account and they can't verify you are who you say you are. Live 'n' learn.

Many sites now require two-factor authentication, where you MUST give them a phone number so they can send you an authentication code. That will soon be the norm, so you might as well accept it and move on.

woodbutcher · Jan 1, 2022

I had a yahoo email account that I used when our Medicare Part D provider required different emails for me and my wife. When AT&T bought yahoo, I was no longer able to access it. I think it's still out there somewhere.

Butch

Hobo,NC · Jan 1, 2022

I did not get the email : ) I spec you had my old email address and not the new one. Its is going to be a Pain unless you can unlock the Yahoo account BTDT. Some sites will require it you will never resolve the issue with those sites. I did get a new set up from cracklist I forget about it and post the account with the old email its a P.I.T.A.

paul · Jan 1, 2022

Well when you dont have that, there is nothing to give them.

It very much is a catch 22.

Paul

Kansasredneck · Jan 1, 2022

My mom was in that situation because she didn't have a cell phone. A land line doesn't do them any good.
I didn't get spam calls until I gave yahoo my phone number. My cell is registered to my business.

Crazy Horse · Jan 1, 2022

Once you start using GMail, beware of one thing. If you are used to storing emails safely in what you think of as being FILES (like with Outlook or Hotmail, etc), those are not files in GMail but LABELS. Say you get an email and you reply to it but want to keep the original one for whatever reason (like it might have an attachment, etc), so you move it to a file (well, a label) that you have created on the left side storage menu. So later you go into your sent file (label) and delete your reply you sent. When you do that the original email also disappears from the label you stored it in earlier. Good system for simple messages back and forth but to store anything and keep your inbox and sent areas clean, it can be a headache. Do some Googling on the topic, you'll be reading about complaints all day long, especially from business clients who have lost documents. GMail prefers you go digging through the trash (for 30 days) or what they call ALL MAIL for longer periods to find things that disappear. Hmmmm, why not just keep them in the file/label you stored them in at the start?

Majorman · Jan 1, 2022

Over the years of running web sites and business I have had problems with two e-mail account providers and their users regarding security. Yahoo and G-Mail. At one time we had to ban anyone with either account to stop hacking and harvesting of e-mail addresses.

Do not really know the answer, our best and most secure provider has been British Telecom but I know that will be no use to you over there.

MarkB_MI · Jan 1, 2022

> My mom was in that situation because she didn't have a cell phone. A land line doesn't do them any good.

Some, but not all two-factor authentication sites can use a landline. They will provide the authentication code by voice.

> I didn't get spam calls until I gave yahoo my phone number. My cell is registered to my business.

I doubt the spammers are getting your cell number from Yahoo. Most just robocall numbers at random. If they are targeting you, it's because they deduced your number from public information. I get lots of calls about buying our rental properties. I figure someone is scanning court records for phone numbers.

Ultradog MN · Jan 1, 2022

Yeah, I contacted CL but they're no help.
My old account still works. I posted an ad
for some Ford front weights yesterday.
So I can post ads but not get email replys
which ain't bad I guess since I prefer
calls anyway and always say that in my ads.
If there's a bright side it's knowing
filthy yahoo never did get my phone #.

TomIn · Jan 1, 2022

I haven't been in your exact situation, but constantly seem to get in somewhat similar ones.

Logical thinking suggests that a lot of folks must change email accounts when they move or change internet service providers or for some other reason. These folks may not have access to their old email accounts and can't receive or respond to a verification request.

What I see most often when I make any sort of change is that I receive an email telling me that someone has made a change to my account (such as changing a password or requesting a security code which will enable them to change a password. The gist of the email is that I should ignore the email if I was the one initiating the change or request. If I was NOT the one initiating the change or request, I should immediately contact them or follow their security protocol.

Are you sure that Craigslist requires a verification from your locked account?

Michael Soldan · Jan 1, 2022

I got hacked and I went in and changed my password. Then the hacker couldn't send out any more messages to my contact list.

Crazy Horse · Jan 1, 2022

I should have also mentioned that what you describe as 'being hacked' isn't really hacking as such (if you consider hacking to be something that is harmful or dangerous to yourself like someone holding your computer ransom or some such thing). Here is an explanation in the link below which probably explains what has happened, in this case where someone else's messages are sent out to some or everyone in your address book. I have also been told that this 'malware' bug isn't really harmful or dangerous, but certainly annoying if your friends/contacts are getting bothersome emails from you which you had nothing to do with.
Untitled URL Link

Texasmark · Jan 1, 2022

Not sure this is OT but it pertains to your using CL: I was thinking about selling some things and was wondering if CL has some gotchas for the information sellers are required to provide?

The other question is how do you pay CL for your sellable postings?

If my asking these questions annoy anyone, surely there are others out there that would benefit by the answers. Didn't think opening a new post on the subject was necessary since we have readers attention concerning CL and accounting practices already.

CKain(MI) · Jan 1, 2022

CL doesn't charge for normal ads

1948CaseVAI · Jan 1, 2022

Yahoo unlocks thousands of accounts and everyone who owns them gives Yahoo support the info they need. Just do that and stop being so suspicious - if you did not trust yahoo you should never have used them as your provider.

Ultradog MN · Jan 1, 2022

Mark,
CL is pretty 'clean'.
As far as I know they do not track you in any way.
I've been on there for ar least 15 years. Sold and bought a lot of stuff there.
Dealers have to pay fees. Like real estate, apartments, autos and probably other categories.
I have sold lots - hundreds of items - tractors, parts, lumber, Toyota car Chevy pickup, tools, machinery - 2 metal lathes, stuff I pulled out of remodeling jobs like sinks, cabinets, toilets, tile, carpeting, doors, paneling, etc.
I have also given away a LOT of stuff in the free section there.
And I have run a bunch of ads in the wanted section for items I wanted.
I have never paid a dime in fees. Zero!
I used CL for years and never had to register my phone #. About 7 years ago work was slow so I ran a few ads in the skilled trade section. Then I had to register my #. Never did get any jobs that way though.
Don't know if everyone has to register a phone # now tho. You might. Have never been spammed or gotten junk phone calls from there.
Have met a lot of good people there. Have met a few creeps and goof balls too. If I get a bad feeling about someone I take a photo of their license plate right in front of them before they leave my place. Have never had a problem.
My last CL transaction was these drill bits.
I ran an ad in the wanted section way back in November. Had completely forgotten about it.
On Thursday a guy called me. I went out there (30 mi) and we made a deal.

Ultradog MN · Jan 1, 2022

I'll make you a deal:
I won't tell you how to run your online
affairs and you don't tell me how to run my
online affairs.
Because East is East and West is West and
never the twain shall meet...

Jerrycpp · Jan 1, 2022

I had the same thing happen with my 20+ year Juno account. Someone used my address and sent a request for money to everyone on my contact list. I didn't change my address but did change my password, and sent an apology and letter of explanation to everyone the hacker contacted. No more problems since then.

Texasmark · Jan 1, 2022

Thanks for the prompt replies. I have a lot of things just sitting around that I'll never use again as I have better equipment to get the job done and just thought about cleaning up around here. Looks like a go.

jimg.allentown · Jan 1, 2022

Only a suggestion...

Most times, if you can reach an actual person and explain the situation to them, they can give you an alternate means of proving your identity. Might be worth a shot.

Hacked email catch 22

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