Parts Trouble!!!

big tee

Well-known Member
Saw this--Give the kid a break?---Tee
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Just walk in and ask him for sparkplugs for your John Deere 70 diesel or spark plugs for a Farmall 400 diesel. My Deere dealer does have a younger parts man and he has enough farm background to do very good. He really tries. Tom
 
That's a great message. I brings to mind than more often than not, YT'ers tend to be pretty negative to any young person behind the parts counter that never heard of a 1944 Farmall A. I guess we all conveniently forget what it was like when we started out at our jobs many years ago. Most of us could have performed brain surgery with a one-hour refresher course, we were pretty smart compared to what schools are kicking out now.
 
Effort and willingness to learn are of major importance. An inexperienced middle age lazy parts person is much worse. Jim
 
My tractor are older than me! I was the kid at the deere dealer doing service once, the old farmers did not like so 18 year old working on their stuff!

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Since I was buying parts for the 1927 JD D that pretty much eliminates everyone !

I seem to have some better luck with the parts women because they don't think they know it all when it comes to parts.
 
Spark plugs for a Farmall 400 diesel are Champion D89D. If the JD 70 diesel has a pony start it has spark plugs too. You need to pick different tractors to make your point :) :) :)
 
There's a lot of truth to that.

I have an H Farmall with an IH 33A loader with a hydraulic tilt bucket.

Once when I went to a CIH dealer to get cups for the cylinders a young kid on the counter swore there was no way an H could have a hydraulic tilt loader. When I was at the point of asking him if he wanted me to bring him a picture of it, an older fellow behind the counter stepped in, pulled up some microfiche, and within a couple of minutes ordered my cups.
 
I think it's great to get younger people involved, but when you have to provide them with the part number for the order and another customer comes up and they ask you to find the part they need LOL nothing like doing their job for them. Yes actually happend to me.
 
Nothing worse than dealing with an old hard headed fellow that thinks he knows everything.I stopped at a station to fuel up one morning had my two Cockshutt 50 pullers on the trailer this old fellow comes over and asks me what brand tractor they really were cause there wasn't any such tractor as a Cockshutt.Told him yea really they were Cockshutts he proceeded to tell me he'd been around all brands of tractors all his life and there was no such thing.I got to laughing the old man got mad and still kept on.(LOL)
 
All the dealers here have the problem of a new parts person that has little or no farming background. The fact is there are very few kids today who are growing up on a farm. Add to that that quite a number of those farm kids are looking to break ties to their background sooner versus later. It's not the 1980's anymore when a large number of farm kids found themselves needing to find work off of the farm and at the same time old dealership guys being forced into retirement because the dealer needs to cut labor to the bone budget wise.
 

IO usually have my own parts books and so have the numbers with me when I go to order parts.
With that said, I have had very few problems with parts people at any of the dealers I go to. They are all very knowledgeable and accommodating.
I generally have more problems at places like NAPA and O'Reilly's than at actual dealerships.
 
Mike, I experienced the same thing last Friday.

Went to my usual Orileys, just because it's close to home. Tried to buy some molded heater hoses for a Taurus.

Parts dude had no clue how to look them up. He bumbled and fumbled around on the computer...

Told me "I could just use straight hose, won't hurt if it kinks."

"What about the one that's 5/8 on one end and 7/8 on the other?"

"Duhhh... We got air freshener!"

I left empty handed. He went back to grooving on his rap music.

Went to Autozone, got waited on by a respectable young lady. Within 10 minutes had all but one on the counter, the one they didn't have was there in a couple hours.
 
We have those at work for our machines that ran Deutz engines ! We used an oil cooled version ! Looks like a water jacket but runs oil through it.
 
Tell us [especially us guys in the mid-west] one more time what expertise you have on drainage tile (LOL)---Tee

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I have one parts kid at the local John Deere who is really good finding parts for the old equipment and the other younger parts guy is getting pretty good
 
Back in the 90s there was one 'kid' in the NAPA store who was good at finding tractor parts in the PAPER CATALOGs. The others, not so much. If it wasn't in the computer, they were lost. I guess when he had down time, he actually looked through the catalogs to see what was in there.

One day he disappeared. Somebody said he went to work for a Nascar race team.

I guess the really smart ones move on.
 
Stopped at the local Napa to get a carb kit for a JD 2 cyl, parts guy/manager(bosses boy) mid 30's asked for a tag number, I said it doesn't have a tag number and just look up the tractor model, after five minutes of arguing the good parts guy came over and said, LISTEN TO HIM BEFORE HE DRAGS YOU OVER THE COUNTER, HE BUYS MORE KITS HERE THEN YOU SELL YOURSELF IN A YEAR. He listens to me now.
 

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