My wife's mother is 82 and still pretty lucid and active. She normally doesn't answer the phone, letting it go to her voice recorder, but for some reason she answered this call. It was from a man who said that the manufacturer of windows they bought was going out of business and they had a refund of $300 for her and needed her bank account numbers to deposit the money. This is where it gets fuzzy in her account of the matter... she said she didn't give them any info and they hacked her bank accounts. We think she did give up enough info so they could clean her out and is too embarrassed to tell us that and was quite upset when she called us. I've been on her recently and constantly to not disclose anything to anyone that calls but she must have had a "senior moment". They did buy windows when they built the home she lives in now, but that was 30 yrs. ago.
We surmise she gave them the info then realized what she had done and called the bank and the Sheriff. The bank got everything stopped and froze her accounts. The bank closed the old accounts and they assigned new numbers. My wife is a signatory on them so she has to go in and re-sign some documents for the new accounts. The Sheriff deputy came out and took a report and said there had been a rash of these scam calls where seniors got taken. The banks are on alert for any large transfers of money also.
I told my wife that I'm going to "take her keys away" if this keeps up. We can't afford to keep her and pay her bills, so she has to protect what money she has, even if it means we take over all her finances.
We surmise she gave them the info then realized what she had done and called the bank and the Sheriff. The bank got everything stopped and froze her accounts. The bank closed the old accounts and they assigned new numbers. My wife is a signatory on them so she has to go in and re-sign some documents for the new accounts. The Sheriff deputy came out and took a report and said there had been a rash of these scam calls where seniors got taken. The banks are on alert for any large transfers of money also.
I told my wife that I'm going to "take her keys away" if this keeps up. We can't afford to keep her and pay her bills, so she has to protect what money she has, even if it means we take over all her finances.