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Online auto parts rant

I

IA Roy

Well-known Member
Have been trying to order brake and front
axle parts for my 1994 Dodge 1500 4wd. I
have tried numerous websites and half the
places don't give enough information to
determine if they are correct. I had my son
take care of them for me. But even he gave
up trying to get correct hubs/wheel
bearings. Finally ordered a pair from local
store. Tried to get phone number for
several, but finally gave up.
 
I ordered front hubs, with rotors and brakes for my 96 Dodge Ram. from rockauto. All shipped for under 100.00 Brake pads made in Canada, rotors with hubs came from China, but what isn't. Stan
 
The hubs/wheel bearings are what I had to get locally. It has 4 wheel ABS which might have been a little rare back then.
 
Brake and suspension parts can be tricky.

Lots of different options, axle weights, different manufacturers.

It sometimes takes a lot of research, narrowing down part numbers.

Then decide if it is worth the risk of getting the wrong parts, restock and shipping fees, delays...

About the only time I use online auto supply parts is for a planned repair and I can save a substantial amount. Otherwise I just shop local.
 
I know what you mean. Ordering parts can be frustrating but can be rewarding. I've been trying to fix the speedometer gear on my jeep. It's in two pieces. The working part of the gear is made out of plastic which is pressed on a steel sleeve. Problem is the plastic expands so I've been having to glue the gear on. It lasts about 5 years and have to take it out and reglue it. This last time I think some of the epoxy got on top of the gear and it tore it up so have been trying to locate another. I ordered another one and when I got it, it was the wrong size and was turned in the opposite direction so it wouldn't work. I then found another online and ordered it and was more careful to make sure it was turned the right direction. When I got it I was surprised to find out it was made of steel and made in one piece so no more having to glue the parts together. It couldn't have been made better, far superior to the original factory part.
 
Reminds me of the first brake job I did on my '96 F-250 4wd when it had around 250,000 miles. Went back to the dealer's parts dept for pads, shoes, front rotors, grease seals, think I got the rear brake hardware there too. Every part that was different between my 4wd and a 2wd I had to return because it was wrong. Parts that were the same between 2wd and 4wd of course fit. Bet I said it was a 4wd a dozen times when I got the parts originally. I get parts wholesale plus tax, same as what repair shops pay.
 
I buy most of my parts online and agree 100% with you the listings the online stores have are rarely adequate.

What I do is first look up to see what part the online store is offering, then go to the website of that manufacturer and look up the parts I need on there online catalog.

I then either confirm the part the online store is offering is correct or type in the part number I need and order it from them that way.

99% success using the part manufacturers catalogs.

If I order by 2:00 P.M. I can pick up the parts at the post office 1/2 mile away by 11:30 the next morning.
 
Brake pads for my Tundra were $85 through local supplier but only $30 through Rock Auto. Window regulator (Impala) was $211 through local and $20 through rock auto. I don't fool with my local parts house anymore. I do research my part numbers and cross reference when I can. So far I haven't received any parts that do not fit. I have not figured out how to return cores yet, however.

Aaron Ford
 
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