Deere search

I don't want to start the usual war,I'm just asking a question that Farmallb's post down on Implement Alley got me thinking about. He was looking for an older Deere dealer because he wants a part for an older hay rake that,apparently a newer dealer doesn't have.

The question. Doesn't Deere have a search capability where dealers can find NOS in other dealers inventory? Agco has and still does do it for me all the time. The old dealer I went to would search the next one down the road if I needed something they didn't have,so I could go right on over and pick it up.
I'm dealing with a new Agco dealer now that hasn't even been open very long. I needed seals for the lift cylinder on an old Oliver combine last year. I called them to see if they were still available. They said not new,but within a few key strokes,Tom started rattling off other dealers and their phone numbers,who had them NOS.

For that matter,I needed a throw out bearing for my 1365 Oliver last year. There were two choices and I wanted the right one the first time so I didn't have to take it back and wait for the right one if the first one was wrong. I had what I thought was the right part number from a bearing cross reference chart. It wasn't coming up,so the Agco parts counter guy called Agco tech support. He said ya,that was the right number,it just needed an H in front of it. He had the right one the next day.

Is it just "I don't care" service,or does Deere truly not have that capability?

Deere can do that. They have the ability to search other dealer's inventory, and they have an obsolete parts warehouse. The person must have gotten some dork parts man. It has been my experience that they are not brand specific- every brand has a few.

I needed a seal-kit for the hydraulic pump on my 1960 Deere crawler. It has a Webster-Electric and not a Cessna that came later. Deere dealer did a obsolete parts-archive search and found a dealer in Georgia that had a new old-stock kit on the shelf and I am sure was glad to get rid of it. So at least in my case - Deere certainly did have a nationwide old parts search and it worked.

RR YES THEY CAN!! not sure what it is called but they can search nation wide and find the part and have it shipped to you. I have had done it many times. They can also look at aftermarket!!! Now depending on what it is there may be used places or an outfit that deals in obsolete. IT IS TRUE THAT MAY BE THEY DO NOT WANT TO EXSPANDE THE EFFORT.

Those old parts first have to be on an inventory list and put on puter. There are probably many parts been tossed out or sitting on. Then like others have said you need a good parts man. They're becoming obsolete. I need a sprocket for a new Holland baler. It was late on a Saturday so I ran to the Deere dealer as they were close. Parts man looks at it. Says that looks the same as used in elevator on 7700. Looks it up but doesn't have it. Calls dealer up the road that has it. So off I go to get it and I'm back and running in a few hours. Usually things don't go so good at parts counter.

Yes Deere does have a parts search. 5-10 yrs. ago we needle bearinged the spider gears in one of our pulling tractors and the local dealer found the last one in the system at an Deere dealer in the Dakotas. Called the dealer--he was happy to sell it, gave me a tidy discount.---Tee

Don't forget that somebody will have had to enter it in a computerized inventory to start with. If the part has been written off, it might have been removed from the database. It might be held on to just in case after that. Depends on the dealer.

Finding a good parts man anywhere can be a challenge these day's. Yes Deere dealers can check any others in the system for a part. If the dealer has it in inventory they can get it. You would be suprised how much stuff isn't even listed in the system. The old dealership I was at years ago had an old building full of parts from decades past that was never added to the computer system. If you happened to catch the old parts guy that worked only three day's a week due to his age you could buy parts that had been obsolete for 30 years or more. With parts number changes it was too much trouble for them to update their inventory from the day's of paper. I would bet there are other old dealerships in the same boat.

Deere can search Deere dealers and then there is another outfit that buys up old parts for all makes. My dealer used to call it parts central. I forget the other names. Was on place anyone could search their inventory , but you had to order from a dealer.

Once the part is obsolete from Deere, the part # is removed from their system and can't be searched because the # is invalid. Even though some dealer may have one on the shelf. As others have said, the obsolete parts warehouses would be a place to check. Or google the part# and see where that leads to.

How do they determine what's "Obsolete"? Is it just when there are no more in the warehouses and no more being produced,or is there more to it than that?

(quoted from post at 16:20:22 05/14/17) How do they determine what's "Obsolete"? Is it just when there are no more in the warehouses and no more being produced,or is there more to it than that?

Click to expand...

Randy
If a person is registered on JDparts .com one can sign in,enter part number such that Farmallb is looking for & if part is obsolete a disclaimer will appear of part is NLA. Se photo below.

I stated in that thread that the partG6049E) Farmallb inquired about is shown to be at Parts Depot but my understanding is to get part one must contact a dealer that does business with Parts Depot

Cliff a good dealer can search other dealer inventory for no longer available parts. I got a few 105 combine parts that have not been available for twenty years that were still in a Kansas dealer inventory. The parts man just has to do a little extra work. Tom

I have a 1980 Deere excavator. If I can't find a part # on JDparts.com, I try greenfarmparts.com. They seem to have a lot of obsolete parts and at prices lower than if it would have been available directly from Deere. I have had good dealing with them.