Another opposite JonF

TSC had sale on 6 volt batteries and 10% off coupon, so I bought two. New girl at register tried to scan them twice, I was talking to someone in line not really paying attention, scanned my credit card and left. Got to the shop and realized I had only payed for one battery, one did not scan. I could have forgot about it got a free battery but I'm honest and have been on the other side of the situation. I went back to pay for the other battery, girl was appreciative but she was the only one, seemed too much trouble. By the time I was done (it took a while) I was sorry I went back. No one else said thank you or offered an extra coupon or any incentive for the customer to be honest.

Yes, we've had similar experiences. Most people are just amazed asking us "Why would you?".

You did your moral obligation, no more/no less. A thank-you would have been an act of courtesy but was not an obligation of the clerk. By our religious/moral calling we have a higher level of commitment than a store clerk, who may or may not have the same commitment. you do not deserve any additional praise because you just did your minimal moral obligation.

As it seems many times no good deed goes unpunished. Also the old saying of what goes around comes around. I still mostly try to do the right thing because times I didn't KARMA got me ! For those that don't do the right thing I can only hope that karma gets them.

When everyone else does wrong, Do right.

Yes he does deserve a thank you because he had to use his time and effort to correct the mistake they made. He did the right thing but the store should have at least said thanks. Tom

You did the right thing, having morals is a curse these days, in almost every situation it does not pay, other than for your own conscious.

Reminds me of a yard-sale situation last weekend. Two of my grandkids and I went to community-wide sales several miles away. At one of the sales, sitting in a "free box" at the curb along with other stuff was a used but clean-looking 1-1/2 HP Craftsman router with hard case. I asked the woman about it and she said she got it somewhere but could never get it to run, so I should take it if I wanted to mess with it. I thought what the heck, so I had my grandson put it in the truck and we continued going to sales. The next day I plugged it in, slid a lever from "shaft lock" to "run," and it works like brand new. The woman obviously hadn't moved the lever into the operating position. My instinct was to take it back to the woman, but we went to dozens of sales that afternoon and I have no idea which house it came from, other than a general part of town and the woman had a brown dog. So even if I drove the several miles back to return it, I wouldn't know where to go next except to hope I'd see a brown dog. I'm not sure whether I should feel guilty or not.

Character is what you do, when no one is watching.

Many many decades ago I was cycling thru Europe, and went to exchange French francs and Belgian franks into Dutch guilders at the Belgian border.... cute little blonde girl punched it all into a financial converter of some sort, and hauled out a stack of hundred-guilder notes, and peeled off several thousand dollars worth. Should have been a hundred dollars worth. We left the border, cycled part way across Holland, realized the mis-que, cycled back and walked into the bank. The all pointed at me, said what must have been "There he is!", they didn't even say thanks, and charged me another 25 cents transaction fee. I kicked myself all the way across Holland.

I bought lunch in a restaurant when I was a kid- when I got my change, it had a $10 among the ones. Took it back to the cashier (who was also the owner) and told him of the mistake. He looked at the bill, looked at me, and said "Well, I'll be darned. We have a reward for honesty here. Its ten bucks." And he handed it back to me. Was kind of a big deal for me at the time- It was a day's pay at $1.25 an hour that I was getting at the time.

I shop at TSC a lot(I live about 4 blocks from there) and they are very helpful. Last week I bought a bunch of stuff and a bag of 3/8 nuts didn't get in the bag. Five days later I asked about it and they had saved it for me at the counter. Henry

You are right, of course, but as I said it took a while and a line formed at the register, it would have been good PR and we all know how quickly a story gets around.

that is wonderful ,., no wonder everyone wants to live the good old days all over again on Leave it to Beaver Street ,,..

You did the right thing. A few of us where talking about not being charged or being charged too much on deals. Last year my Mother was overcharged at a store about 15 miles away. She called them when she got home and told of the deal. The manager confirmed that she was over charged. The mouthy girl at the counter who made the mistake told her to drive back right away and she will give her the credit. My mother asked if she could just send a certifricate as a in store credit, the girl replied "NO! come now or forget it! That's just the way it is". Well she has never been back and word of mouth is the best advertising. When someone asks about the business my Mother gives them a mouthful.....

I went to buy a mower at Walmart many years ago and somehow they loaded it up for me and I went in and thought I had paid. But my wife asked for the receipt and I couldn't remember them giving me one. I remembered giving them my credit card and they handed it back to me after a little while. I was already at home which was 45 minutes from the Walmart store, so I called and asked for the manager and told him that they must not have charged me for the mower and that I would be back in about an hour to take care of it.

He said that would be great and appreciated me calling and would be waiting. When I returned to the store the police were there and tried to arrest me for stealing the mower. The manager had called the police and said that the guy that had stolen the mower would be back in about an hour. I asked for them to review the surveillance tapes at the customer service desk and it plainly showed I had given them my credit card and that they had not rung up the purchase but had handed the card back to me. I was not a happy camper at this point and I was letting them know how I felt about the situation. A few minutes later the local sheriff came in and said he had heard about the stolen mower and was coming to see what was going on.

After finding out that I had called and told them I was coming back to take care of the problem and was being treated like a criminal and his department escorted the WalMart employees to the bank everyday to make deposits at no charge to the store. He told the manager to contact Walmart corporate headquarters and relay what had taken place, and to copy him on the email or the manager would have to explain why that particular Walmart was going to have to pay a private company to pickup the deposits from now on.

By that time I was feeling a bit better.

A couple weeks later I received a letter from Walmart corporate with a check for the amount of the mower and an apology for the way I had been treated.

Had something similar happen. I bought a new kitchen faucet and a few other items. The faucet was by far the most expensive item and cost more than all the other items combined. Went through checkout at the store and when the clerk gave me my total it was for less than just the cost of the faucet. I handed the faucet back to the clerk and said I think this got missed. The clerk understood, but had to call her manager to add it to the sale. The cashier's manager called the store manager and in the end the store manager scolded ME. Insinuated that I had tried to steal the faucet...

I did write the company's corporate office and got an apology from them.

About 30 years ago we were on vacation and the weather turned colder than what we expected. I had packed all light cloths. So we went an bought some heavier pants and such. They where having a sale. So I ended up buying six pairs of work pants. My wife had bought a bunch of stuff too. So I did not really have a "good" mental total. When we got to the car and started loading things we found out that the store had only charged me for one pair of pants. I took the pants and the receipt back inside and showed the check out woman the mistake. She called the store manager over to show him. He rang up the pants and then gave me an additional discount that was equal to the cost of one pair of the pants. He said he just had to do something for me being honest enough to bring the mistake to their attention. This was a local store. We stopped there several more times over the years whenever we would be in the area. About ten years ago they had to shut down as they built a SUPER Walmart just a few blocks down the street. They just lost all their business.

(quoted from post at 04:24:47 09/14/16) You did your moral obligation, no more/no less. A thank-you would have been an act of courtesy but was not an obligation of the clerk. By our religious/moral calling we have a higher level of commitment than a store clerk, who may or may not have the same commitment. you do not deserve any additional praise because you just did your minimal moral obligation.

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I totally disagree! The fact is that he had to drive that far sending his own time and burning his gas for their mistake! They should have at a minimum said thank you! I'd have already fired off an angry email to corporate HQ with scanned copies of both receipts! I'd have thought about sending a bill for my time, wear and tear on the vehicle and fuel! Although I too would have tried to make it right I fail to see it as his "moral obligation" He didn't try to sneak that battery out of the store. It was the store's error. He did try to pay for both batteries. So no real moral obligation there because he did no wrong. I myself would have tried to fix it because it hurts the store and other customers who wind up paying for the "shrinkage". People who work in that store rely on that store staying open for income. Plus the extra tacked on to each item to cover shrinkage. That hurts people. So yea, the nice thing to do is return and pay for it. It is trying to take care of your fellow man. But when no wrong is committed he isn't responsible for "morals".

Rick

My wife was loading the car when she found an extra can of soup she had not paid for,the clerk could not believe she came back to pay for the can.

A few years ago we bought a 32" TV from one of the big box stores. Paid for it at the counter, then drove up to the door and they brought it out and loaded it in the car. When we got home we realized they had given us a 37" TV by mistake. We called them the same night and the next day my wife took it back and exchanged it. They couldn't believe that we actually brought it back!

We also went shopping at grocery store a few months ago and when we got home we had an extra bag
of food, about $70.00 of meat. Person ahead of us in line must have left it and clerk put it in
our cart. Store could not believe we brought it back. This store uses those cards for frequent
shoppers for sales and discounts ect., our thought was if someone had used their card it would be
easy to look on the computer and see who left the bag.

Just remember, all these stories and sad examples of incompetence are about the great American workforce that our politicians keep saying is the best in the world. The people from other places around the world want to come to America to get the basic jobs that our citizens either can't (too dumb) or won't (too lazy) do.

You can't steal a job away from someone that is unemployed by choice.

And if you think this is a new situation, make a list of the people you knew growing up that never had a job and lived with their family all their life. If you grew up in a small town you know their names from 60 years ago.

Stealing is stealing whether or not it is the result of a mistake on the store's part. You are simply WRONG.