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OT---RANT---USPS Problems

J

Jiles

Well-known Member
My former Postal carrier retired. Since then, I have a different carrier nearly every day and we neighbors have to either stick mail back in box for them to correct or hand deliver.
This is not an occasional thing and I have called and complained to deaf ears.
Just yesterday, I was expecting three small mail orders, went to box and it was nearly full of WRONG mail. It belonged to next door neighbor. Not a single item was mine! Have no idea where my mail was left?
This is ridiculous--No wonder USPS has so many problems!!
End of Rant.
 
Just because they aren't all up in arms doesn't mean they aren't listening to your complaints. Our old carrier retired a few years ago. We have a woman as a regular now,she's great,but the sub is a huge problem. He drives like a maniac,tries to flip the door open,throw in the mail and slam it back shut without stopping. He tore the door off several times. We're at the tail end of the route and he's always anywhere from an hour and a half to three hours earlier than the regular driver,so you can figure out for yourself how he's driving. The last time the wife complained,she was told that they'd had numerous complaints and that he'd had his last warning.
The few times he's been driving since then,he's been at least as late as the other driver,he's not speeding,and he actually comes to a stop at the mailbox.
Keep complaining,they're listening.
 
When my neighbors and I feel like our rural
carrier isn't doing the job right, such as "stuff
and slam," and/or putting the wrong mail in the
wrong box, I'll let the weather rough up the
"swing out" to everybody's mailbox on my
gravel road. In a couple of days the carrier will
see me grading the road and ask me to fix the
swing outs. That's when I remind him or her
about delivering the mail to the box it belongs in
and to stop ripping the doors off.
Gotta remind the gubmint employees that they
are public servants!
Scott
 
I try to be as nice as possible to my mail carrier. Nice lady. One trip to the local post office that she works out of, and I can see that her co-workers are not fun people to be around. They act like they work in a prison and that's the way they treat their customers.
 
usps is the worlds biggest joke we have the same problem. and our post master is the rudest as_ in the world
 
They lost or sent a lot (back to sender) of our mail for a while, The state changed our address(we didn't move they just changed number assigned to property(one digit only)). Any way some of the stuff still had the old address, some had new, some came some didn't. We got a lot of calls about returned mail, especially electronically addressed. We call post office they were working on it, something with the bar code(printed at post office) and computers rejecting. Took over a month no results, called again told them to fire the carrier if it keeps happening. Now anything close to the address with our name on gets here, EX.8205,8403,8608, 8412...6502.4812(yeah that far off, none actual addresses on street)
 
Ours has been pretty good over the past few years. Good careful carriers. Son has had problems especially with packages, and neighbors aren't careful with other's misdelivered mail (different PO).

My gripe is with stuff shipped FedEX, and dropped off at local PO for delivery. Can plan on an extra day or two delay. Right now, waiting for a part for clothes dryer. Could get pretty edgy here in a day or two!
 
(quoted from post at 20:22:38 12/16/15) Ours has been pretty good over the past few years. Good careful carriers. Son has had problems especially with packages, and neighbors aren't careful with other's misdelivered mail (different PO).

My gripe is with stuff shipped FedEX, and dropped off at local PO for delivery. Can plan on an extra day or two delay. Right now, waiting for a part for clothes dryer. Could get pretty edgy here in a day or two!
Click to expand...
I think that's called "expedited shipping" The slowest and least expensive.
An item I ordered was within 50 miles of my home and went out of state from there. Was delivered TWO days later!
Go figure???
 
(quoted from post at 20:02:00 12/16/15) They lost or sent a lot (back to sender) of our mail for a while, The state changed our address(we didn't move they just changed number assigned to property(one digit only)). Any way some of the stuff still had the old address, some had new, some came some didn't. We got a lot of calls about returned mail, especially electronically addressed. We call post office they were working on it, something with the bar code(printed at post office) and computers rejecting. Took over a month no results, called again told them to fire the carrier if it keeps happening. Now anything close to the address with our name on gets here, EX.8205,8403,8608, 8412...6502.4812(yeah that far off, none actual addresses on street)
Click to expand...
I lived in a home, a few years ago, that had even number on left hand side of road going in. UPS and FED-X told me it should be uneven. Previous owner advised me that it was the number PO assigned to him.
I tried to change and it was far too much hassle for me go through for their mistake!
 
Cory I sympathize with you. My address has been changed four times in the past 20 years and I have lived here since 1951. Some database somewhere still has my last address from 20 years ago and some phone books stil use that database. Grrrr!
 
We get the wrong mail on a regular basis. I don't know why but it's always 5pm or so before we even get mail. The woman at the post office got mad when I asked why the mail came so late.
She said they had till 5 pm to deliver it. I told her we went out to eat at 6pm and it wasn't there. When we came home later it was there.
 
The proper way to handle that is to contact your post office post master. Don't fire off on the carrier. Report each incident daily if need
be.

Had the same thing happen a few years back. I'd go to the mail box and pick up wrong mail and come in and call. Didn't take but a couple of
weeks and had a new carrier that does the job right.
 
Here is one for you. I had a package set for delivery on Saturday December 5th. Now on Saturday my regular carrier is off and the subs take over. On this Saturday my route was divided between 4 trucks. My package was placed on the wrong truck of the 4 used in the delivery that day. Since my address wasn't on that trucks "route" it was returned to the PO and the tracking was marked undeliverable as addressed, will be returned to sender if information is available. (there was nothing wrong with the address, in fact when I called to ask when the package would be delivered they looked it up by the address) So I called Saturday night once I noticed that the tracking was marked as undeliverable... and the person said that they were closed and to call back on Monday. Ok, Monday morning checked the tracking number still shows as undeliverable...being returned to sender. One more call to check it out they said it should be on the truck for delivery. Monday no package Tuesday waited for the carrier no package. Called postmaster again they do not know where the package is but if they find it they will deliver it (this is a package with a tracking number on it).
Oh they said that when a package is placed on the wrong truck the only choice they have is to mark it undeliverable as addressed to "stop the clock on the delivery". Then instead of placing it in the pile to be resorted the next day they put it in the return to sender pile. I just checked the tracking number and it says the same thing - still undeliverable and being returned.
BTW: I just called the company and the post office did return the package.
 
In the 35 years I have lived here I have had the same problem on and off. Last time we had a problem was finding mail on the ground 50 yards for the mail boxes. I live out in the country and on the county road there is 8 mail boxes in a row. Fun thing it that most of the mixed up mail comes form some place miles away but with the same 448 box number but different road name
 
(quoted from post at 21:37:21 12/16/15) Here is one for you. I had a package set for delivery on Saturday December 5th. Now on Saturday my regular carrier is off and the subs take over. On this Saturday my route was divided between 4 trucks. My package was placed on the wrong truck of the 4 used in the delivery that day. Since my address wasn't on that trucks "route" it was returned to the PO and the tracking was marked undeliverable as addressed, will be returned to sender if information is available. (there was nothing wrong with the address, in fact when I called to ask when the package would be delivered they looked it up by the address) So I called Saturday night once I noticed that the tracking was marked as undeliverable... and the person said that they were closed and to call back on Monday. Ok, Monday morning checked the tracking number still shows as undeliverable...being returned to sender. One more call to check it out they said it should be on the truck for delivery. Monday no package Tuesday waited for the carrier no package. Called postmaster again they do not know where the package is but if they find it they will deliver it (this is a package with a tracking number on it).
Oh they said that when a package is placed on the wrong truck the only choice they have is to mark it undeliverable as addressed to "stop the clock on the delivery". Then instead of placing it in the pile to be resorted the next day they put it in the return to sender pile. I just checked the tracking number and it says the same thing - still undeliverable and being returned.
BTW: I just called the company and the post office did return the package.
Click to expand...

And it is said that USPS is loosing money---Wonder why? ?
 
We got a hand addressed letter about a month ago, addressed to a local dentist office. Different name, different address, nothing about it indicated it would go to my mailbox.

I attached a sticky note, took it back to the post office, put it in their inbox.

About 2 weeks later, it shows up again! No idea what would direct it to my box other than the name of the street was close the same as my last name.

So my wife takes it to the address. It's a good address but not a dentist office. They didn't accept it, so it went back in the mail. We'll see if it shows back up.
 
Tried that. Didn't work. Turns out the Post Master is the son of my carrier.

I just pulled the mailbox and have my mail delivered to another address in another county.
 
Is that what Fed-Ex calls it? UPS calls it UPS General as opposed to UPS Ground. We had it out with UPS and the post office over that one time. UPS told us that if we didn't want it to happen,be sure to specify when you order something that it's to be shipped "Ground" not "General".
The UPS driver told me that if he was right in my yard and had a package that was marked General he couldn't leave it here. He said it happens to him all the time. He'll have a couple of Ground packages and has to take the General package to the post office.
 
When we built and needed mail delivered here I had the carrier stop to see where she wanted box? Not much side ditch so we went with a circle at the end of lane by highway. All was good for 20+ yrs until she retired. Then subs or new regulars and wrong mail ect. I made lots of calls to PO and have met with postmaster he gave me a pink sticker to put on box door,that said for carrier to verify the address and if it happened again he would be fired, also gave me his postal service card with his EX# on it which I use (stapled it to phone book cover). The the carrier now drives off of circle drive into grass and edge of hay. Post master came out ot verify and took pictures.Carrier said her Jeep would not turn sharp enough. The mail was late the other day and I had walked down and was standing on edge of circle when she came,Jeep made the turn just fine?? We have to call PO or the neighbor way to often. I wander it we all copied these replies and took to PO would it do any good?
 
on the other side why don't you try being a sub. your tone WILL change . they are needed all over Been rural
carrier over twenty years out this household. you are not allowed overtime so they bring in others from who knows
and that where alot of issues come up. can be three doing same route same day during this time year, no sense to
us but thats way done.
 
ZTR, save your breath and electrons, you just know that as a Postal employee, you are under worked overpayed, not to mention being stupid ands illiterate. Every one knows that, any one of these guys could step into your shoes and do your job twice as well as you without a moments experience

For the one who keeps getting the same letter back,try crossing out the barcode with a black crayon.

Once per month a order a package from Oakland, California. As long as I order by 3 PM Thursday that package is at my house Saturday at 2:00. Have had only one failure I over two years,and that package arrived Monday.
 
I like our current carrier, she's pleasant, and will bring the packages to the house along with that day's mail (we're 600 feet off the road). The last guy was nice enough, he just spun his tires when leaving our box regularly, but he had to drive through the rut, not me.

Going to the local office, Mary at the counter knows everyone's business and talks loud enough for all to hear, but that's okay, too. Could be worse.
 
I used to get similar complaints from parents when I drove a school bus. Always complaining that I was mixing kids up and dropping them off at the wrong houses or bus stops, or where there wasn't a bus stop, and some times not at all. Few times got the bus back to the barn and had a kid or two still on it. Instead of looking at my 90% success, they preferred to focus on my 10% failure. If you ask me, 90% success is a pretty good thing, but no one's perfect.

Mark
 
I don't think that its my mail carriers fault but somehow this year USPS has lost different 6 items that I've
bought on ebay or Amazon....One was a real hard to find tractor part and USPS traced it back to internal
theft....The others were mostly inexpensive things under $10 each in value..We always got our money back...
 
Nothing to do with the post office, but that 90 percent success ratio reminds me of something. The parts dept always liked to tell me they had like a 85 or 90 percent fill ratios. I always asked them if I should just leave the other ten percent of the parts out of the tractor then. I still had to wait until I had all of them to continue on the job.
 
I lived in a home, a few years ago, that had even number on left hand side of road going in. UPS and FED-X told me it should be uneven. Previous owner advised me that it was the number PO assigned to him.
I tried to change and it was far too much hassle for me go through for their mistake![/quote]

Post offices do not assign house numbers. The County does.
 
(quoted from post at 01:54:37 12/17/15) I lived in a home, a few years ago, that had even number on left hand side of road going in. UPS and FED-X told me it should be uneven. Previous owner advised me that it was the number PO assigned to him.
I tried to change and it was far too much hassle for me go through for their mistake!
Click to expand...

Post offices do not assign house numbers. The County does.[/quote]


WOW ---THANKS!
 
My wife (now my ex) had her mother send her some black pudding or blood pudding. It is basically pig's blood and rice stuffed in
an intestine (no, I don't eat that). She froze it and sent it next day guaranteed NYC to SC. I got notice three or four days
later that it had arrived at our home in coastal Carolina's near 100 degree weather. I went down to the post office and was told
I was entitled to nothing that the shipper needed to make the claim. Most shipping companies charge nothing refunding all if it
doesn't show when promised, USPS prorates. I told them to ship it back, I did not want it and would not sign for it. It was
already smelly and leaky when I saw it. It must have been wonderful when it got to NYC. I told her mom not to bother picking it
up.
 
Finding mail on the ground usually means someone is going through your mail, usually thieves, who deposit it elsewhere. We found a large shopping bag size bundle of mail in our trash, likely deposited by mail thieves. We do not receive mail in our box any longer because of thievery.

By the way, I saw the mail police in downtown CHicago one time. They were the most heavily armed people I had ever seen.
 
Well I've heard about every defense so far. My dad was a mail carrier and retired from there. 98% of the problems start right at the office with the postmaster/ineptness. My take on this case is this person is either being pushed at office and/or nothing but a "clock watcher" . If one can actually "read" then how can one sit at your mail box and look at your number and the number on the mail and see they don't match and proceed to leave it there anyway. NO excuse for that...
 
I have the same problem. I have even gotten other peoples mail order medications in my box. I have complained to the postmaster and nothing changes. Most of the time the post office won't answer the phone.
The postal service has become their own worst enemy.
 
Excellent mail service here.

Wife has boxes of Christmas fudge made for the mailman and the garbage man - I hafta set the alarm for 4:30am to be waiting for the garbage man in the morning. Mailman is easy - he gets here at 1:30pm.
 
It sure varies by location. One of the problems is automation. Our rural carrier gets mail bundled for me in some far away location. If I mail to my neighbor, it has to go to that far away location (which keeps changing for efficiency), no local sorting. But right now our local folks are great. Great postmaster, wonderful rural carrier, both are ladies. Has not always been this good but it is great now so I'm enjoying it while it lasts.
 
My mail is TYPICALLY excellent, but two weeks I ordered a tune up kit for my 650 and waited patiently for it to come in, as opposed to going to NAPA and getting it the same day for $20 more.

It came from SC and got to Tampa in two days, then sat in a distribution center for four days. I called the customer service number, sat on hold for an hour and then was told to "just wait and see if it shows up tomorrow." It didn't, and I had to travel for business. I got back and expected it to be at the house when I arrived. It wasn't. It was still sitting in the distro center... for a week. BTW, this center is approximately 8 miles from my house.

Called back, waited another hour and they finally opened a case for me. I checked the website the following day and it'd left the facility and I finally got it the following day (today). It was supposed to be 2-3 day priority shipping and it took 10 days.
 
(quoted from post at 05:03:18 12/17/15) My mail is TYPICALLY excellent, but two weeks I ordered a tune up kit for my 650 and waited patiently for it to come in, as opposed to going to NAPA and getting it the same day for $20 more.

It came from SC and got to Tampa in two days, then sat in a distribution center for four days. I called the customer service number, sat on hold for an hour and then was told to "just wait and see if it shows up tomorrow." It didn't, and I had to travel for business. I got back and expected it to be at the house when I arrived. It wasn't. It was still sitting in the distro center... for a week. BTW, this center is approximately 8 miles from my house.

Called back, waited another hour and they finally opened a case for me. I checked the website the following day and it'd left the facility and I finally got it the following day (today). It was supposed to be 2-3 day priority shipping and it took 10 days.
Click to expand...

That is not acceptable! When I buy an item, I always check their shipping time and cost. Bought a small part off eBay and seller stated "will usually ship same day or second day". He set on it for SIX days. Already got all my other parts ordered from different sellers.
Bottom line--When they have my PP Payment, I expect them to ship safely and when stated!
Wife says I am impatient, and I guess she is right.
 
If you want some interesting experiences with USPS, order some live baby chicks through the mail.
You will either get a phone call saying "They have arrived, but they are all dead..." answer, or you will get a phone call from a post office located about two hours away saying "Hey, we got a bunch of live baby chicks here. We know they were supposed to be delivered to your house yesterday, but what do you want us to do with them?"
(Well, I'd like it if they were delivered yesterday, but since I want them to stay alive, I guess I better drive four hours, waste most of my day and pick them up myself)
 
I ordered a grill for my Farmall Super C on eBay. The
seller said he shipped it the next day. One week, two
weeks, three weeks go by. I figured I was scammed. Four
weeks later it arrived. It was postmarked the day he said
he mailed it!
 
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