pc question again

another pc question.. have a Lenovo laptop.. when it opens to a web site.. I get this message..from every site.. the site is not responding. google, or any web site, it is the same.. do I have a vius or ??? thanks

(quoted from post at 06:58:27 07/22/15) another pc question.. have a Lenovo laptop.. when it opens to a web site.. I get this message..from every site.. the site is not responding. google, or any web site, it is the same.. do I have a vius or ??? thanks

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This could be several things:

1- you are not getting a good connection to the internet. Check your connection to the internet.

2 - Your TCP/IP settings could be slightly off. Check your TCP/IP V4 settings. Especially under the advanced option, WINS tab and ensure that the radial button "Enable NetBIOS over TCP/IP" is checked. This can create all kinds of issues depending on your operating system version of Windows.

3 - As you stated a virus can cause this. Not sure what anti-virus you are using. I have been in the I.T. industry for 25 years and I use Trend Micro Internet Suite. If no good anti-virus I would suggest purchasing one and installing then running a deep scan. Will run a long time.

4 - If you have recently received updates from Microsoft this can change your security level in your browser. If using Internet Explorer lower your security setting to medium and retry. I would suggest using either of the following browsers Chrome or Firefox. Be aware that Firefox has been known to have embedded virus' in the past.

5 - A corrupt file in either the operating system or browser software.

6 - If all else fails make a set of rescue disks. There is usually an option for this. As to where will depend on the BIOS revision and where LENOVO put it. After creating these disk do a backup of all of your files, wipe the system and re-install using rescue disks.

Hope these help. There are other issues that can cause this but one of these should have you back online soon.

I ran the scan and the cleaner everything ok I will try your suggestions thanks

You don't give enough information for anyone to help you.

How are you accessing your local area network? Ethernet? WiFi? Or do you maybe have a 4G wireless modem?

Is your computer set up to use a static IP address or Dynamic Host Control Protocol (DHCP)? (Most LANs are set up for DHCP, and so should your laptop.)

Are you sure you're connected to your local area network? (Hint: the "ipconfig" command will tell you the state of all your network adapters.)

Are you sure your LAN actually has internet access? Does another computer on the same network work?

If you think you're connected to your LAN, and you think your LAN is connected to the internet, see if DNS works (Domain Name Service). Try "nslookup yesterdaystractors.com".

If you get to point where DNS works, then you shouldn't have any problems.

Check to see if your wireless is turned on. Most laptops have a switch
or key to toggle the wireless network on and off.