(800) 853-2651
SHOP NOW

What would you do??

O

old

Well-known Member
Location
Camdenton Missouri
Well I had a guy bring in a cub cadet for me to fix. He payed for the parts etc but every thing I did, did not fix the hydrostatic drive problem. So I did charge him for my time in what was done. So he said he would come and pay me tomorrow and then gift it to me since he would not be able to do any thing with it. I am thinking I will hand him back 50% of the money he pays me. So what do you guys think??? I did not ask for the cub cadet and do not really have any thing I need the parts for. But I do feel bad that he is willing to pay me for my time plus give it to me
Thanks
 
If I took the cadet, I don't think I'd take any of his money (but that's me, an old farmer used to working for nothing).
 
old,

Just seeing you wondering what to do says a lot of your character.

My integrity is not for sale, at any price, and if I read right, yours means a lot too.

D.
 
Do not know. He hired me to install a used hyd pump on it and get it running. I did that but the drive is still not working. Done all the check I know to do but no forward or back wards. Took a good hour just to get it running due to wires not being hooked up etc.
 
Thank you. This is a return client and I have fixed more then one thing for him over the years and I do not want to cheat him but I do not want to cheat my self either. I have over 3 hours in this job if not more like 4.
 
Have good drive all the way to the hyd pump assembly and if jacked up it did try to spin a tire on one side but if you grab the tire that is spinning the other one does not move so no drive. I have had the back end open and the rear end works like it should and all but yet no forward or reverse
 
Jus6t did a little info chasing found this , although on a bigger cub cadet it is fitting .

-------------------------------------------------

All Hydro Owners!

» Thu Sep 12, 2013 6:50 am
After tinkering around and getting the 982 running after I got it home, the hydro rear wouldnt work. Everything turned but no forward, reverse. I simply changed out the filter and she works perfectly now!.

So if this filter which had new looking hytran and looked clean, was stopped up this much, then how many of our working tractors has fluid restriction going thru the filter?. Which would mean the pump could be cavitating too some degree and possibly making the pump work hotter than it should. And being its a hydraulic pump, cavitation will eventually lead too the pump self destructing. So I though I'd just throw this out there and let everyone know too check the plastic cooling fans on your hydros, check too make sure the pump is clean and free of dirt and built up grass/oi/dirt, and change the filter....its pretty cheap and you dont have too drain the rearend if your quick about it!. If the fluid looks good in the tractor, there's probably no need too change it.....if its smells burnt, change it. If it is milky looking, change it. If it looks dirty, change it. But if it looks clean, and still smells like gear oil......then I wouldnt change it myself but it really doesnt cost a whole lot too go ahead and do it right!.....cleaning out the bottom of the rearend case by removing the rear cover plate while your at it!.
 
Where you paid to do the diagnosis or did you do what he asked you to do? No charge for the first; full rate for the second. Big difference.
 
He brought me this cub cadet with a new to him hyd pump and wanted me to install it and get the engine running again. He said it had sat a year or more since it last ran so I had to mess with the engine a bit to make it run and find things like a ground wire not hooked up and other such small stuff o I did no diagnosis of the problem just what he asked me to do
 
Those hydro Cadets are very nice. You can fix it (I know you can) I suggest not taking the money if he gives it to you, and keeping the money if he keeps the tractor. It has value, and he paid for parts you put in. Jim
 
If you should ever decide you need any other parts
relief valves ,and such contact me by mail I have many outlets ... much more dependable that EBay
 
Ya I am thinking of giving him 50% back that way I know maybe he and I feel good about it . One of them hard calls in my book. But I have many many times ran into a guy saying he will give or pay me this to do something then when it was all said and done they go back on there word.
 
Personally, I would give back anything that was above my out of pocket cost. You have to think that the machine has some value either as parts or scrap. When I have done that the customer normally says that it isn't fair for me and gives me some extra. I would fix it sell it and then reimburse the parts and some to the owner (especially if a good customer) as the good will is priceless.

Just the way I do things.
 
I would never charge for something I did not fix.

And since it is only 4 hours I would even let him keep the mower.

Gary
 
I dont think you should get anything . How could you take payment for not fixing somthing ?
 
You will be around him for more years, so good relations are to be kept. If fixing it actually takes just a little more time and he needs the tractor, let him have it back for the full price and small new labor. If he doesn"t, and it is fixed at least let him know. Jim
 
1. Did you guarantee that the used pump would fix his problem?

2. Did you suggest he fix the problem with used parts?

3. Did you take care of the wiring at the customer's request?

If you didn't diagnose the problem, if you didn't suggest the repair solution, and if you didn't guarantee that the repair would fix his problem...then basically you just did what the customer requested, and he owes you for your time.

Now...if he wants to give you the tractor...since HIS solution didn't fix the problem...I wouldn't take it. And here's why: I've had folks offer to do that, and then if you actually DO repair it and get it running and in salable condition, the customer will always wonder if you were holding out on them. It's NOT WORTH the ill will, or the bad-mouthing he may do to you down the road. Just take the money for the repair, and close that chapter...or take nothing, and be done with it. Sometimes turning down the money and the tractor costs you less in the long run.

On the other hand, if you led him to believe that this would fix it up as good as new--and it apparently didn't--then you owe the customer the opportunity to walk away without spending any more money...but DON'T take the tractor, either, under those circumstances, for the same reasons I gave above.

Sometimes we have to wait to get paid in the next life...especially is situations like these.
 
I would not charge anything if i did not fix it unless it was mutually agreed up on front.
You're out 4 hrs,...big deal :roll:
 
If you would've normally been paid for working those 4 hours for a different customer...would YOU give 'em away?
 
(quoted from post at 19:41:53 09/21/13) If you would've normally been paid for working those 4 hours for a different customer...would YOU give 'em away?
Click to expand...
bsolutely! If I "worked" (loosely) and that " work" produced zero positive/useful results, then zero is what it is worth. Or add some more work & fix it & then get paid for the positive results.
 
You got a computer, look up a trouble shooting guide online, if it is a tractor I am sure you can fix it. We all got faith in you.
 
Hello old,

What I would do is keep the money, and he keeps the machine. Clean break!!!!!!!!!!!!!

Guido.
 
Keep the money and make him take the cub home. Sounds like you have no use for it, and surely have enough other non working items around that need attention.
 
You must log in or register to reply here.

Similar threads

Brown David
  • Locked
Tractor Sale Gone Sour. What Would You Do?
6 7 8
Replies
144
Views
9K
Crazy Horse
Crazy Horse
C
Max Armstrong
Replies
5
Views
931
John P.
John P.
jon f mn
Update on railroad flooding
Replies
17
Views
1K
bobfeather
B
grandpa Love
Joe the jinx
Replies
11
Views
504
larry@stinescorner
L
3
Entertianment while mowing today
2
Replies
37
Views
3K
jimg.allentown
J
Tractor Parts Tractor Manuals

We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today.

Copyright © 1997-2024 Yesterday's Tractor Co.

All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.

Yesterday's Tractors - Antique Tractor Headquarters
Website Accessibility Policy

Back
Top