UPS protocol?

rrlund · May 19, 2011

I've been waiting for some parts that I ordered for 2 weeks now. I got the invoice for them in the mail Monday,but no parts. Well,this morning,I found them. They were out on the front porch. Trouble is,we never use the front door and it was just pure luck that I even saw them when I did.
Back 20 years or more ago,I saw a UPS driver pull in to a home across the road from a field where I was working and he walked out by the barn and put a package in an old car that hadn't been driven in 6 months or more. My Dad worked with the woman at the time,so I told him that night and he told her at work the next day. She said it was a darned good thing I had seen it or she never would have found it out there.
Is there some rule where all they have to do is drop it SOMEWHERE at the address that it's going to?

bobs old iron · May 19, 2011

have friends that have same type of problems, house is 200 ft down access road from mail box on street. some leave notice 'can't deliver,no house visible', or some leave in on the porch on the far side of house that has tumble weeds that blow in. instead of door next to garage...United Pothead Service.

Dean · May 19, 2011

I have the same issue and make it a point to check for expected deliveries anywhere such deliveries might be left while I am not at home.

Dean

Howard H. · May 19, 2011

ha...

Dads place is 12 miles out in the country...

He's walked into the local filling station in town before, local coffee shop, etc, and had the clerk/owner/waitress/etc hand him packages left by UPS with his rural address...

The driver just knew he'd be in before long and left it there...

To my knowledge, we've never missed getting a package... But I wouldn't recommend that style of delivery in big cities! ha...

Howard

Ludwig · May 19, 2011

I had one a couple months ago I went online and it said "delivered" so I called and complained, where is my package and they said "we've delivered" and I said "you haven't!" Well we went around and around and I said "You get that driver to tell me where it is and I'll say it was delivered." She says "let me check" and goes off for a minute. "He says its at the front door." To which I reply "The one behind 4 FEET OF SNOW?"

He'd put it in my car rather than walk 20 feet farther and ring the bell... No idea why he'd do that, I was home and waiting for him...

old · May 19, 2011

You can call them and tell them where you want things put. My mom has had problems with them just leaving a package at a gate which is 1/2 mile from her house. She called them and now they bring them to the porch no questions asked. So yes you can get it so they put them in a set area at your place

Mike (WA) · May 19, 2011

We have a German Shepherd that barks bravely, but thats about it. Driver will leave the package on top of the cab of the pickup, or someplace high, so he doesn't have to get out of the truck.

Dick L · May 19, 2011

Not uncommon:
Since they made the rule that residential deliveries do not need a signature unless called for they have to record where the leave it. If you have or get the tracking number from the shipper you can go to www.ups.com put in the tracking number and it will tell the location it was delivered.
I have cubmobile customers call and say our race is tomorrow and we don't have the wheels yet several times a year. When I check tracking I then tell them where to look. Two weeks ago a customer gave me his old address where they had moved from a short time before. UPS delivered it to the front porch of what they they thought was a relative because no one lived at that address.

Walt Davies · May 19, 2011

I bought a new wireless keyboard for my computer a few years ago, the Guy tied it to my gate out front not knowing that my little horse was found of such things an had a great time running up an down the driveway with it. I found all the parts so all was OK. I called and had them put it back of the gate so Tiny couldn't reach it. I have a real nice guy have been nice they like To please but it's hard to do if no instructions are posted.
Walt

tjdub · May 19, 2011

Be careful what you complain about! I've very grateful for the lax restrictions that delivery drivers have out in the country. After living in the city for a few years, I learned the alternative. If nobody's home during the day, you have to pick everything up at the UPS office because they won't leave it without a signature. If you start complaining that drivers are leaving packages on the wrong porch, it's going to be that way out here soon. I dread the day that happens, and I know it's coming.

tjdub · May 19, 2011

> He's walked into the local filling station in town before, local coffee shop, etc, and had the clerk/owner/waitress/etc hand him packages left by UPS with his rural address...

That's the way it used to work in my area in the winter. All deliveries were picked up at the gas station 10 miles away because there was no way those box vans could get out of my 1/3 mile driveway. The gas station is closed now unfortunately. My dad already had to pull one FedEx truck to the highway with a tractor. It's only a matter of time before that happens again only when nobody's home.... and no cellular coverage there to boot. Some poor driver will have a fun winter's day!

rrlund · May 19, 2011

We never have that kind of problem with our regular driver,but the guy at the auto parts store said the regular driver is off right now and there's a sub driving. So,for the most part,no sense calling to tell them where to leave things since the regular guy already knows.

Jeff-oh · May 19, 2011

What is the problem? Stranger needs to drop something off to your house and he uses the front door!!!! The CAD how dare he not read you mind.

Where else should they leave items. Front door sounds pretty standard.

Traditional Farmer · May 19, 2011

Normal people use the front door of their house,so I guess the answer is for you to post a sign for UPS stating you're abnormal and they need to act accordingly

ILLEFTY · May 19, 2011

What's normal for some people isn't normal for others. There's some narrow minded people who think that what's normal for them should be normal for everyone. My garage is at the back of the house, so the front door only gets used for visitors

Brian G. NY · May 19, 2011

I guess I"m with you tj, if they didn"t deliver every time I wasn"t home, it would be a real pain in the arse. Our driver leaves stuff where it won"t get rained on and I give him a twenty around Christmas for his efforts. I live at the end of a steep 1,200 ft. driveway and altho I try to keep it in good shape, there are times he has come up it when it was "beyond the call of duty"! I was a part time rural carrier for the USPS back in the 60s and I know I made a lot more effort to make deliveries then than they do now.
Course, with the "letigious" society we have nowadays, everyone is more cautious about everything.

Anonymous-0 · May 19, 2011

Our old UPS driver knew the vehicles everybody around here drove. He waited at the local grade school and delivered LOTS of packages at one time when the parents came in the afternoon to pick up their kids. Might stop at the feed store to get some feed and when you came out, there would be as package on your seat. Sure miss him.

cole in mo. · May 19, 2011

I worked the midnight shift at the power plant, ups driver knew it, and asked if it would be ok to leave mine there as well, as he was there ever day. worked out good for me, and saved him some miles.

MarkB_MI · May 19, 2011

Strangest place I ever found a UPS package was hanging from a tree. Apparently the driver had no intentions of getting out of his van with my son's chow loose in the yard.

NEKS · May 19, 2011

With all the machinery dealers 50 to 80 miles a way now, our business we had, did a lot of parts business at the back door. Never knew what was outside the back door when unlocking it in the morning.

onefarmer · May 19, 2011

I once was pulled up to a stop sign. I was on a dirt rode, sign was for a paved road. As I was sitting at the sign waiting for traffic to clear up pulls this UPS truck right next to me on my left side. Traffic clears and this guy does a right turn, right in front of me. Guess he was in a big enough hurry to risk me hitting him.

36 Coupe · May 20, 2011

The front door is rarely used around here.I traveled a wide area doing TV service and seldom used the front door.I have a front door on our kitchen and dont use it in winter.There is usually a pile of snow and some times ice right above the door.The front door on the main house shows little wear for a house built in 1806.The front door was used for guests and home funerals.Its better to come in thru the kitchen in bad weather anyway to avoid tracking in mud.I cant think of one house in this small village that uses the front door much.Most people are normal here, we have a few nuts but know to watch them.

Bartt · May 21, 2011

UPS won't deliver to my place. I don't have a woodpile of a junk car to put the package under. Go figure.

MSJfromMN · May 21, 2011

Years ago I worked for a company similar to UPS.
The people that complained you left the package somewhere other than where they thought you should were the same ones that complained if you left a signature card.

Can't please some people no matter how hard you try.

UPS protocol?

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