Author	[Modern View]
Jake Winn 12-28-2012 19:36:54 174.22.14.57 Report to Moderator	As a service manager at a Deere dealer and former baler tech, I see both sides of this. Did they ever come to the field and check the machine in operation? Sometimes there are adjustments and things that happen in the field that you just cant figure out in the shop. Im not sure what the labor rate is at your dealer, but at say $85 per hour, it doesnt take long to get a grand in something, and at todays parts prices, another $700 would be pretty easy. That being said, the tech and service manager should know that you shouldnt put a grand into a 14T baler, thats just going backwards. The machine may be at a point where you cant fix due to parts being available. My suggestion is go in and set up time to talk it over with the Service Manager, Tech, and even the Store Manager. It may get it figured out, it may not. Thats the only way youre going to know for sure. Good luck. [Reply]   [No Email]
DaninKansas 12-28-2012 21:27:42 64.6.122.12 Report to Moderator	Re: Dealer issue with 14T baler again in reply to Jake Winn, 12-28-2012 19:36:54   They never saw it in operation. I brought it to them with a couple of the failed knots showing them the issue it was having. The knot would pull apart - according to the manual it was caused by excessive tension (by the pictures in the manual showing different issues the knotters might have). I told them to make that adjustment and replace the main drive chains chains. From my understanding the "tech" has timed this baler 4-5 times - obviously it is getting worse with each attempt. [Reply]  [No Email]
DaninKansas 12-28-2012 21:22:03 64.6.122.12 Report to Moderator	Re: Dealer issue with 14T baler again in reply to Jake Winn, 12-28-2012 19:36:54   14 hours of labor - $100 per hour. The only new parts they put on are two chains and the new bills on both knotters (I don't know why - they worked before they touched them). They haven't said anything about parts that are not available (I have a parts baler). [Reply]  [No Email]